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Taxi Operations Coordinator

1 month ago

Red Deer, Alberta, Canada 94 Cabs - Lacombe Full time
Taxi Dispatcher Job Description

At 94 Cabs - Lacombe, we are seeking a skilled Taxi Dispatcher to join our team. As a key member of our operations team, you will play a vital role in ensuring the smooth and efficient operation of our taxi services.

Key Responsibilities:
  • Advise taxi operators of traffic and other problems to ensure timely and safe transportation of passengers.
  • Assist with the maintenance of communications equipment to ensure seamless communication between dispatchers and taxi operators.
  • Dispatch taxi personnel according to schedules and work orders to meet customer demand.
  • Maintain accurate records of taxi operator work hours, mileage, and other expenses.
  • Operate radio equipment to communicate with taxi operators and dispatchers.
  • Process and transmit information and instructions to coordinate the activities of taxi operators and crews.
  • Schedule assignments and coordinate activities of taxi operators, crews, and equipment to ensure efficient use of resources.
Support for Diverse Groups:
  • We offer mentorship programs that pair newcomers and/or refugees with experienced employees to support their integration into our team.
  • We provide opportunities for Indigenous workers to develop their skills and advance in their careers.
  • We offer mentorship, coaching, and networking opportunities for youth, Veterans, and mature workers to support their professional development.
Requirements:
  • Secondary (high) school graduation certificate.
  • Will train.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
Work Environment:
  • 40 hours per week.
  • English language required.