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Full Stack Developer

2 months ago

Old Toronto, Ontario, Canada Shipfusion Full time
About the Role

We are seeking a highly skilled and motivated Full Stack Developer to join our team at Shipfusion. As a key member of our Engineering team, you will play a crucial role in maintaining our PHP-based platform and providing technical support to our internal departments.

Your primary responsibilities will include:

  • Resolving technical support requests from warehouse management, account management, and customer support teams
  • Working in a team environment with rotating shifts between 8am ET and 7pm ET
  • Escalating complex queries to senior members of the Engineering team
  • Managing our internal task and incident management platform
  • Diagnosing and resolving technical support issues on our platform or IT systems
  • Providing regular communication to users on the progress of outstanding support calls
  • Collaborating with senior developers to resolve complex issues
  • Assisting in software rollouts and project/technology delivery
  • Monitoring the health of internal systems

Our ideal candidate will have:

  • Experience with PHP and transactional database knowledge in SQL
  • At least 2 years of practical experience in web-based code software development
  • Strong interpersonal and communication skills for technical support
  • A strong working knowledge of computer systems, hardware, and software
  • Good problem-solving, analytical, and team-working skills
  • An openness to learning new technologies and ability to learn and adapt quickly

We offer a competitive salary and benefits package, including:

  • Competitive base salaries
  • Comprehensive health and dental coverage
  • Generous vacation time and wellness days
  • Cutting-edge tech setup, including a brand-new MacBook and budget for peripherals
  • Remote work opportunities and flexible work arrangements
  • Exclusive employee discounts and access to an Employee Assistance Program (EAP)
  • Calm App subscription and positive company culture

Join us at Shipfusion and be part of a dynamic and supportive team that values employee satisfaction and growth.