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Shift Manager

2 months ago


Newmarket, Ontario, Canada Wendy's Restaurant Full time
Job Summary

We are seeking a highly motivated and experienced Shift Manager to join our team at Wendy's Restaurant. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of staff who prepare and portion food, including cooks, food service counter attendants, and food preparers.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
  • Customer Service: Ensure that food and service meet quality control standards and address customer complaints or concerns in a professional manner.
  • Operations Management: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and maintain records of stock, repairs, sales, and wastage.
  • Reporting and Analysis: Prepare and submit reports to management on sales, inventory, and other key performance indicators.
Requirements
  • Education: No degree, certificate, or diploma is required for this position.
  • Work Experience: 7 months to less than 1 year of experience in a food service environment is preferred.
  • Language: English is the primary language spoken in this role.
  • Work Schedule: 35 hours per week, with flexibility to work varying shifts, including evenings and weekends.
What We Offer
  • Competitive Compensation: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company.
  • Support for Diversity and Inclusion: A welcoming work environment that values diversity and inclusion.