Fire Alarm Systems Manager

1 month ago

Windsor, Ontario, Canada Fire Safety and Protection Full time
Fire Alarm Service Manager Job Description

Fire Safety and Protection LLC is seeking a highly skilled Fire Alarm Service Manager to oversee the service operations of our fire alarm systems. The ideal candidate will have a strong background in the installation, service, and inspection of fire alarm, security, and sprinkler systems.

Key Responsibilities:
  • Testing and Inspection: Conduct regular testing, inspection, verification, and servicing of fire alarm systems and devices to ensure they are functioning correctly and comply with safety standards.
  • Site Inspection: Inspect installation sites and review work orders, building plans, and installation manuals to determine material requirements and installation procedures.
  • Customer Demonstrations: Demonstrate systems for customers, explaining details such as the causes and consequences of false alarms, and providing training on system usage.
  • System Maintenance: Test and repair circuits and sensors, following wiring and system specifications to maintain optimal system performance.
  • Compliance: Ensure all work complies with local and national security standards and regulations.
  • Team Leadership: Lead and manage a team of technicians, providing guidance, training, and support to ensure efficient and effective service delivery.
  • Customer Service: Maintain a customer-oriented mentality, addressing customer inquiries and concerns promptly and professionally.
  • Documentation: Maintain accurate records of all service activities, including inspections, repairs, and customer interactions.
  • Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance service quality and efficiency.
Requirements:
  • CFAA License: Must hold a valid CFAA (Canadian Fire Alarm Association) license.
  • Experience: Prior experience with monitoring systems, emergency lighting systems, and security systems is preferred.
  • Technical Skills: Experience with Siemens and/or Mircom ESD systems is highly desirable.
  • Soft Skills: Strong work ethic, positive attitude, and excellent communication skills.
  • Customer Focus: Demonstrated ability to maintain a customer-oriented approach and deliver exceptional service.
  • Leadership: Proven leadership skills with the ability to manage and motivate a team.
Why FSP?

Fire Safety and Protection LLC offers a supportive culture, career growth opportunities, and a client-centered approach. We are committed to providing ongoing training and tuition reimbursement to our employees. Join our team and be part of a company that values its employees and prioritizes their growth and development.

Benefits:
  • Extended Health Care: Comprehensive health insurance coverage.
  • Dental: Dental insurance coverage.
  • Vision: Vision insurance coverage.
  • LTD, STD: Long-term disability and short-term disability insurance coverage.
  • Life Insurance: Life insurance coverage.
  • EAP: Employee assistance program.
  • RRSP Matching: Retirement savings plan matching.
  • Company Vehicle & Fuel Card OR Auto Allowance: Company vehicle or auto allowance.
  • Tuition Reimbursement: Tuition reimbursement program.

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