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Guest Care Specialist I

3 months ago


Vancouver, British Columbia, Canada Formula Fig Full time

Join Our Vision

Service Meets Retail

Innovative Skincare Experience

As a leader in experience-driven, scientifically-backed skincare, we are redefining the way our clients interact with beauty and wellness. Our unique locations offer a selection of cutting-edge, 30-minute facial treatments and aesthetic injections, all tailored by qualified medical professionals to ensure natural-looking outcomes. We also provide a carefully curated range of skincare products.

Your Role

We are seeking individuals who excel in providing outstanding guest service. Your expertise will help educate clients about skincare and products, ultimately leading to increased sales. You will thrive in a cooperative and nurturing team atmosphere.

Key Responsibilities

  • Welcome and engage with clients
  • Share in-depth knowledge of our services and product offerings
  • Foster meaningful connections with guests
  • Process transactions and schedule appointments
  • Collaborate effectively with the team
  • Maintain a serene and inviting environment
  • Be prepared for an active role, including standing and moving for extended periods

What We Offer

  • Competitive compensation
  • Exclusive facial treatment benefits
  • Product discounts
  • Continuous training and development opportunities
  • Potential for career advancement
  • Health and dental benefits for full-time employees

At Formula Fig, we recognize that our team members are essential to our brand's success. Each individual plays a vital role in our growth and mission.

We are committed to providing equal employment opportunities to all candidates and fostering an inclusive workplace where everyone can thrive.

#giveafig