Sales Team Lead

4 weeks ago

Prince George, British Columbia, Canada Factory Direct Furniture Full time
Sales Supervisor Job Description

At Factory Direct Furniture, we are seeking a highly skilled Sales Supervisor to join our team. As a Sales Supervisor, you will be responsible for leading our sales team and ensuring that our customers receive exceptional service.

Key Responsibilities:
  • Assign Sales Workers to Duties: Effectively manage and assign sales tasks to team members to ensure optimal sales performance.
  • Hire and Train Staff: Recruit, train, and develop sales staff to meet the needs of our customers.
  • Order Merchandise: Coordinate the ordering of merchandise to meet customer demand and maintain optimal inventory levels.
  • Authorize Returns: Process customer returns and exchanges in a timely and efficient manner.
  • Sell Merchandise: Provide exceptional customer service and sell merchandise to meet sales targets.
  • Prepare Sales Reports: Analyze sales data and prepare reports to identify trends and areas for improvement.
  • Resolve Customer Issues: Effectively resolve customer complaints and issues in a professional and courteous manner.
  • Organize Inventory: Maintain accurate inventory levels and ensure that merchandise is properly stored and displayed.
  • Supervise Staff: Supervise and coordinate the activities of sales staff to ensure that sales targets are met.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a sales or retail environment.
  • Language: English.
  • Work Hours: 40 hours per week.
Work Environment:

As a Sales Supervisor at Factory Direct Furniture, you will work in a fast-paced retail environment with a focus on providing exceptional customer service. You will be required to work under pressure and maintain a high level of productivity.

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