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Digital Services Technician

2 months ago

Markham, Ontario, Canada Trane Technologies Full time
About Trane Technologies

We are a global leader in creating comfortable, sustainable, and efficient environments. Our mission is to prioritize the planet and make a positive impact on the world.

Our Values
  • We Lift Each Other Up: We believe in providing equal opportunities and building a diverse, inclusive, and respectful culture. We support and care about the success and well-being of others.
  • We Make an Impact: We believe that what we do has the potential to change the world. Together, we strive every day to create a lasting and positive impact on the planet.
  • We Thrive at Work and at Home: We offer significant benefits, competitive compensation, learning and development solutions, and rewarding career opportunities. We are deeply committed to the well-being and safety of our employees.
About the Role

We are hiring Digital Services Technicians (Automation/Control) to join our team. In this role, you will be responsible for commissioning, diagnosing, and repairing air conditioning and/or chiller systems.

Key Responsibilities
  • Utilize advanced analytics and artificial intelligence systems to optimize building performance.
  • Responsible for servicing assigned equipment and projects and ensuring customer satisfaction.
  • Use hand tools and interpret drawings, plans, and specifications to diagnose and perform repairs.
  • Analyze, diagnose, and repair customer systems and equipment.
  • Perform preventive maintenance, site reconnaissance, replacements, and modifications as needed or requested by customers.
  • Prior to work and repairs on-site, review equipment layout, anticipate difficulties, gather necessary materials, and coordinate work as needed.
  • Represent the company by serving as direct contact with customers.
  • Provide training to customers.
  • Provide sales leads to account managers.
  • Identify parts to order for jobs and timing for placing orders.
  • Document material, parts, work, and all costs associated with each task and return unused resources.
  • Provide documents and reports within prescribed deadlines.
  • Keep knowledge up to date on installation, maintenance, operation, service, and repair of Trane products with ongoing training provided by Trane.
  • Read and interpret specifications, drawings, and product and building designs.
  • Provide technical support to customers.
  • May be required to supervise apprentice technicians.
  • Occasionally travel with overnight stays may be required.
  • Must be available for overtime and/or weekend work as needed.
  • Other duties may be assigned.
Requirements
  • Technical diploma in the field of building mechanics, refrigeration, or industrial automation, and a minimum of five years of experience in a similar position, or an equivalent combination of work and education.
  • Strong communication skills.
  • Mathematical aptitude.
  • Reasoning ability.
  • Driver's license.
Work Environment

The work environment characteristics described below represent those encountered by employees when performing tasks related to their position. Reasonable accommodations may be provided to individuals with disabilities who are unable to perform the primary tasks.

This position requires working outdoors, in mechanical rooms, and potentially in extreme conditions and temperatures. During the course of duties, the employee is often exposed to moving mechanical parts, heavy equipment, precarious and elevated locations, wet conditions, airborne vapors and particles, vibrations, and risks of electrical shocks (high voltages). They may occasionally be exposed to toxic or caustic chemicals. The noise level in the work environment is typically high.

Equal Employment Opportunity

We are committed to achieving a diverse workforce that reflects our communities. We provide equal employment opportunities. All qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, protected veteran status, or any other legally protected status.