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Customer Service Representative

2 months ago

Abbotsford, British Columbia, Canada Neoteric Marketing Inc. Full time
Position Overview

Neoteric Marketing Inc. is seeking a dedicated Call Centre Agent to enhance our customer service experience. This role is ideal for individuals looking to start their career in a dynamic environment.

Qualifications
  • Education: No degree, certificate, or diploma required
  • Experience: Training will be provided
Key Responsibilities
  • Provide guidance to clients regarding promotional strategies and advertising
  • Respond to both written and verbal inquiries from customers
  • Assist in creating promotional materials such as brochures and newsletters
  • Address and resolve customer complaints and concerns
  • Facilitate billing processes for services rendered
  • Clarify the types and costs of services available
  • Issue receipts and other necessary documentation
  • Perform general administrative tasks
  • Respond to client inquiries and supply relevant information
Work Details
  • Work Term: Permanent
  • Work Language: English
  • Hours: 34 hours per week