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Culinary Operations Supervisor

3 months ago

Chatham, Canada I & I ENTERPRISES INC. Full time
Position Overview

The role of the Food Service Supervisor at I & I ENTERPRISES INC. is essential in ensuring the smooth operation of our dining services. This position requires a dedicated individual who can effectively manage staff and maintain high standards of food quality and service.

Qualifications
  • Education: Completion of secondary school or equivalent experience is required.
  • Experience: A minimum of 7 months to less than 1 year in a similar role.
Work Environment

This position is based in a restaurant setting, where you will be expected to thrive in a fast-paced environment and work under pressure.

Key Responsibilities
  • Develop and implement methods to meet work schedules efficiently.
  • Oversee and coordinate the activities of staff responsible for food preparation and portioning.
  • Provide training to staff on job responsibilities, sanitation, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Recruit and hire food service personnel.
  • Ensure that food quality and service standards are consistently met.
  • Address and resolve customer complaints or concerns promptly.
  • Maintain accurate records of inventory, repairs, sales, and waste.
  • Prepare and submit detailed reports as required.
  • Compile food order summaries for the chef.
  • Possess knowledge of the establishment's culinary offerings.
  • Supervise the assembly of trays and the delivery of food trolleys.
  • Establish and manage work schedules for staff.
Supervisory Responsibilities

This role involves supervising a team of 3-4 individuals, including:

  • Cooks (general)
  • Food service counter attendants and food preparers
  • Kitchen and food service helpers
Security and Safety Requirements

A criminal record check is mandatory for this position.

Transportation and Travel

A valid driver's license and access to a personal vehicle are required.

Work Conditions

The role demands:

  • Ability to work in a fast-paced environment.
  • Capacity to stand for extended periods and engage in walking.
  • Flexibility to manage a combination of sitting, standing, and walking tasks.
Personal Attributes

The ideal candidate will demonstrate:

  • Strong client focus and efficient interpersonal skills.
  • Excellent oral communication abilities.
  • Flexibility and adaptability in a team setting.
Employment Details

This is a permanent position requiring 35 to 40 hours of work per week, with English as the primary working language.