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Hotel Operations Director

2 months ago

Osoyoos, British Columbia, Canada Sahara Courtyard Inn Ltd. Full time
About the Role

We are seeking a highly skilled and experienced individual to join our team as a Motel Manager at Sahara Courtyard Inn Ltd.

Key Responsibilities
  • Develop and implement effective policies and procedures to ensure smooth daily operations.
  • Recruit, hire, and supervise a team of staff to deliver exceptional customer service.
  • Negotiate with suppliers to secure the best possible deals for materials and supplies.
  • Build strong relationships with clients to ensure their needs are met and exceeded.
  • Prepare and manage budgets to ensure the financial stability of the motel.
  • Implement marketing strategies to attract new customers and retain existing ones.
  • Oversee maintenance activities to ensure the motel remains in excellent condition.
  • Address customer complaints and concerns in a professional and timely manner.
  • Establish and manage work schedules to ensure optimal productivity.
Requirements
  • Bachelor's degree in a relevant field.
  • At least 5 years of experience in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Flexibility to adapt to changing circumstances.
  • Initiative to take on new challenges and responsibilities.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.