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Customer Service Representative
2 months ago
We are seeking a highly organized and detail-oriented Receptionist to join our team at Aplin and Associates Inc. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for our clients and visitors.
Key Responsibilities:- Greeting and Directing: Greet visitors and clients, and direct them to the appropriate contact or service area.
- Information Provision: Provide basic information to clients and the public, and obtain and process information required to provide customer service.
- Switchboard Operations: Operate the switchboard or telephone system, and order office supplies as needed.
- Record Keeping: Maintain accurate work records and logs, and perform clerical duties such as filing and sorting and distributing mail.
- Computer Skills: Proficient in MS Excel and MS Word, and have knowledge of electronic mail and switchboard systems.
- Education: Secondary (high) school graduation certificate.
- Experience: 2 years to less than 3 years of experience in a similar role.
- Language: Fluency in English.
- Work Environment: Fast-paced environment with attention to detail required.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for professional growth and development within our organization.
