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Transit Operator
2 months ago
We are seeking a highly skilled and customer-focused Transit Operator to join our team at BC Transit. As a key member of our team, you will be responsible for providing safe and reliable transportation services to our customers.
Key Responsibilities- Operate a variety of buses, including double-deckers and small capacity vehicles, to transport passengers safely and efficiently.
- Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise.
- Work collaboratively with other team members to ensure seamless service delivery and maintain a positive work environment.
- Meet or exceed performance standards, including punctuality, safety, and customer satisfaction.
- Valid BC Class 5 driver's license or equivalent.
- 2 years of non-learners and non-novice driving experience.
- 5 years of claims experience summary, with no more than one at-fault claim in the past 5 years.
- National and Provincial driver's abstracts, each dated within the past 14 days, indicating safe and responsible vehicle operation over the past 5 years with no more than 1 violation totaling no more than 4 points.
- Ability to pass a comprehensive ICBC medical examination relating to the Motor Vehicle Act requirement for a Class 2 driver's license.
- Willing and able to work shifts, including straight and split shifts, anytime within BC Transit's operating hours.
- Clearly demonstrated customer service skills, including conflict resolution, problem-solving, and sound decision-making.
- Ability to understand, speak, and write English to comprehend BC Transit policies, effectively communicate with the traveling public, and report on incidents involving safety and/or service.
- Competitive hourly wage schedule, as per the Unifor Local 333BC collective agreement.
- Hourly wage premiums based on the collective agreement and shift selection.
- Comprehensive extended health and dental benefits to support you and your family.
- Defined BC Public Service Pension Plan (PSPP), one of the best in the Province.
- Access to Fitness and Lifestyle Centers to help you maintain your physical fitness and health.
- Flexible work schedules.
- Various premiums based on the collective agreement and shift selection.
- Employee and Family Assistance Program.
- Health and Wellness initiatives and events aimed at fostering your mental health.
- A complimentary employee bus pass (plus taxable dependent passes).
- A Corporate Learning and Development Program to help you in continuous career growth.
- An Employee Recognition Program where we recognize each other's successes.
- Membership in Unifor Local 333.
- A Social Club that gives you access to events throughout Victoria.
- 7 weeks paid, on-the-job Class 2 driving training with our world-class training department.
- 3 weeks paid vacation.
- Additional 2 weeks off each year with the ability to bank statutory holidays.
- Ability to bank overtime to take more time off or have it paid out in lump sums.
- The physical demands of a Transit Operator most often require manual handling of loads between 5 kg and 15 kg. Manual handling requirements are considered to occur on a rare basis throughout the work day/week.
- We require Transit Operators to meet the Medical Standards for Commercial Drivers as required by the Canadian Council of Motor Transport Administrators (CCMTA) Medical Standards.
Along with your resume, you must include the following in order to be considered for this role:
- 5-year drivers abstract (Provincial).
- 5-year drivers abstract (National).
- 5-year insurance and claims history.
- Copy of driver's license (front and back).
If you have less than 5 years of driving experience in BC, you will need to attach the below documents to your application from your previous country or province dated within 14 days:
- 5-year drivers abstract (Provincial).
- 5-year drivers abstract (National/Commercial).
- 5-year insurance and claims history.
