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Retail Store Manager

2 months ago

Brantford, Ontario, Canada MAPLE Convenience store Full time
Job Title: Retail Store Supervisor

We are seeking a highly motivated and experienced Retail Store Supervisor to join our team at MAPLE Convenience store. As a key member of our team, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and Train Staff: Lead and motivate a team of sales workers, assign duties, and provide training and coaching to ensure they meet performance expectations.
  • Sales and Merchandising: Sell merchandise, manage inventory, and maintain a visually appealing store environment.
  • Customer Service: Resolve customer complaints, provide excellent customer service, and ensure a positive shopping experience.
  • Reporting and Analysis: Prepare sales reports, analyze sales data, and provide insights to improve sales performance.
  • Work Environment: Ensure a safe and healthy work environment, maintain a non-smoking policy, and adhere to all health and safety regulations.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of retail experience.
  • Personal Suitability: Efficient interpersonal skills, flexibility, reliability, dependability, and initiative.
Work Conditions:
  • Work Setting: Vape shop and retail business.
  • Transportation: Public transportation is available.
  • Physical Capabilities: Handling heavy loads, walking, sitting, and standing for extended periods.
Benefits:
  • Free Parking: Available on site.
  • Language: English.
  • Hours of Work: 33 hours per week.