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IT Service Delivery Director

2 months ago

Moncton, New Brunswick, Canada Organigram Inc Full time
Organigram Inc is seeking a skilled IT Service Delivery Manager to lead the effective delivery of business-user technology to various departments and companies. The successful candidate will be responsible for ensuring all employees have the necessary tools and equipment to perform their duties efficiently. Key responsibilities include managing service desk operations, deskside support, and end-user equipment. The ideal candidate will have excellent leadership and communication skills, with the ability to work collaboratively with cross-functional teams. If you are a motivated and organized professional with a passion for technology and service delivery, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Manage service desk operations to ensure timely and effective resolution of employee technology issues
* Lead deskside support teams to provide high-quality technical assistance to employees
* Oversee the deployment and maintenance of end-user equipment to ensure optimal performance
* Collaborate with cross-functional teams to identify and implement process improvements
* Develop and implement strategies to improve service delivery and employee satisfaction

**Requirements:**

* Bachelor's degree in Computer Science, Information Technology, or related field
* Minimum 5 years of experience in IT service delivery or a related field
* Excellent leadership and communication skills
* Ability to work collaboratively with cross-functional teams
* Strong analytical and problem-solving skills

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

If you are a motivated and organized professional with a passion for technology and service delivery, we encourage you to apply for this exciting opportunity.