Visual Merchandising Specialist | Tsawwassen

3 weeks ago

Delta, Canada Disability Solutions Full time
Description & Requirements

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

Job Summary

The Visual Merchandising Specialist is responsible for ensuring company directed visual merchandising (VM) strategies and standards are brought to life. This role executes product presentation, styling, and in-store marketing elements to optimize guests' (i.e., customers) experiences. The Visual Merchandising Specialist implements key product stories, product placement strategies, and sell-through strategies by managing merchandise changes as well as product display and mannequin styling, in accordance with company standards and adapted to the individual store need. They also deliver a world-class guest experience on the floor.

Core Responsibilities of the Job

  1. Collaborate with store leadership to bring VM presentation and guest experience to life on the floor.
  2. Optimize guests' experiences through consistent implementation of brand standards in key product stories, product placement strategies, and intuitive store navigation for a world-class, guest-centric experience.
  3. Execute powerful and visually appealing product presentation in accordance with company standards to enhance the guest experience and drive store sell through.
  4. Execute VM flips, including window activations, mannequin styling, signage and label updates, and seasonal or weekly merchandise changes as well as company-driven product initiatives and campaigns, as directed.
  5. Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end-to-end guest experience.
  6. Provide direct feedback and in-the-moment training related to brand standards, product placement, and visual display techniques to support team members ongoing learning and development.
  7. Contribute to a respectful and inclusive team environment by establishing supportive working relationships with team members.


Job Requirements

Eligibility

  • Must be legally authorized to work in the country in which the store is located
  • Must have the ability to travel to assigned store with reliable transportation methods
  • Schedule/Availability
  • The work schedule can vary based on store needs
  • Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays
  • In addition, during peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some employees


Experience

  • 1 year of retail or sales work experience
  • Some education or experience with visual merchandising, fashion merchandising, graphic design, interior design, space planning or related field


Job Assets (i.e., nice to have; not required)

  • Education: High school diploma/GED/equivalent, or above; training or degree in design or a related field
  • Experience (not necessarily the focus of a role): retail product merchandising, visual merchandising, or inventory management; managing projects, processes, or administering part of a business operation
  • For Experiential stores with food/beverage service only: Food safety and/or liquor service certification


What We Look For

  • Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
  • Integrity: Behaves in an honest, fair, and ethical manner
  • Visual Design and Styling: Understands and is interested in color theory, visual display composition, and styling/placement techniques and how to apply that knowledge
  • Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives
  • Attention to Detail: Is careful about detail and thorough in completing work tasks
  • Self-Leadership: Takes personal responsibility for own actions; inspires others to buy-in and actively support goals and initiatives
  • Adaptability/Agility: Navigates uncertainty and ambiguity and can change priorities in a fast-paced environment; recovers quickly from setbacks
  • Interactive Communication: Conveys information effectively and understands information shared while interacting with others


Work Context (e.g., environment, interactions, physical)

  • Work involves moving through the store, sometimes with bright lights and loud music in the front of house
  • Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices
  • Work involves moving boxes, fixtures and mannequins weighing up to 30 lbs (13.6 kg) as well as bending, reaching, stretching, and sometimes using ladders to reach materials or adjust presentation elements


Compensation & Benefits Package

Base Pay Range: $19.75- $22.73/hour, subject to minimum wage in the location

Target Bonus: $3.00/hour

Total Target Base Pay Range: $22.75- $25.73/hour

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our offerings, employees in this position are eligible for our competitive bonus program, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

  • Extended health and dental benefits, and mental health plans
  • Paid time off
  • Savings and retirement plan matching
  • Generous employee discount
  • Fitness & yoga classes
  • Parenthood top-up
  • Extensive catalog of development course offerings
  • People networks, mentorship programs, and leadership series (to name a few)


Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

Qui nous sommes

lululemon est une entreprise innovante de vêtements performants pour le yoga, la course à pied, l'entraînement et d'autres activités sportives. En établissant des standards élevés en matière de tissus techniques et de design fonctionnel, nous créons des produits et des expériences qui aident les gens à bouger, à croître, à tisser des liens et à se sentir bien. Nous devons notre succès à nos produits innovants, à l'importance que nous accordons à nos magasins, à notre engagement envers notre personnel et aux connexions incroyables que nous établissons dans chaque communauté où nous nous trouvons. En tant qu'entreprise, nous nous efforçons de créer un changement positif pour construire un avenir sain et prospère. Cela consiste notamment à créer un environnement équitable, inclusif et axé sur la croissance pour notre personnel.

Résumé du poste

Le ou la spécialiste du marchandisage visuel est responsable de veiller à ce que les stratégies de marchandisage visuel (MV) données par l'entreprise soient concrétisées et que les normes soient suivies. Le ou la titulaire du poste exécute la présentation des produits, le style et les éléments de marketing en magasin pour optimiser l'expérience-invité (c.-à-d. l'expérience-client). Le ou la spécialiste de marchandisage visuel réalise les mises en récit clés des produits, les stratégies de placement de produits et les stratégies d'écoulement des stocks en gérant les changements liés à la marchandise ainsi que la présentation des produits et des mannequins, conformément aux normes de l'entreprise et aux besoins propres au magasin. Il ou elle offre également une expérience-invité de classe mondiale sur le plancher.

Principales responsabilités liées au poste

  1. Collabore avec l'équipe de gestion du magasin pour donner vie à la présentation du MV et à l'expérience-invité sur le plancher.
  2. Optimise l'expérience-invité en suivant les normes de la marque en réalisant les mises en récit clés des produits, les stratégies de placement de produits et la navigation intuitive en magasin pour une expérience de classe mondiale et centrée sur les invités.
  3. Exécute une présentation de produits efficace et visuellement attirante qui est conforme aux normes de l'entreprise afin d'améliorer l'expérience-invité et l'écoulement des stocks du magasin.
  4. Exécute les changements de MV, y compris les activations de vitrine, les tenues de mannequins, l'affichage et la mise à jour des étiquettes, et les changements de marchandise hebdomadaires ou saisonniers ainsi que les initiatives et campagnes liées aux produits pilotées par l'entreprise, au besoin.
  5. Communique avec les invités sur le plancher pour évaluer leurs besoins uniques, offre de l'éducation technique sur les produits et intègre les programmes multiplateformes à une expérience-invité harmonieuse du début à la fin.
  6. Offre de la rétroaction directe et de la formation immédiate sur les normes de la marque, le placement de produits, et les techniques de présentation visuelle afin d'appuyer l'apprentissage et le développement des membres de l'équipe.
  7. Favorise un environnement d'équipe à la fois respectueux et inclusif en établissant des relations d'aide au travail avec les membres de l'équipe.


Exigences du poste

Admissibilité

  • Doit être légalement autorisé(e) à travailler dans le pays dans lequel le magasin est situé.
  • Doit avoir la capacité de se rendre au magasin assigné en utilisant des moyens de transport fiables.


Horaire et disponibilité

  • L'horaire de travail peut varier en fonction des besoins du magasin.
  • Les quarts de travail ont normalement lieu les matins, les après-midi, les soirs, les fins de semaine et les jours fériés.
  • De plus, pendant les périodes achalandées, les événements spéciaux ou d'autres circonstances, l'horaire de certains employés peut inclure des petits matins ou des soirées tardives/des nuits complètes.


Expérience

  • Un an d'expérience dans la vente au détail ou dans le domaine de la vente.
  • De l'éducation ou de l'expérience en marchandisage visuel, en marchandisage de la mode, en design graphique, en design intérieur, en planification de l'espace ou dans un domaine connexe.


Atouts pour l'emploi (c.-à-d. souhaitable, mais pas obligatoire).

  • Ãducation : diplôme d'études secondaires, formation générale ou équivalent ou éducation supérieure; formation ou diplôme en design ou dans un domaine connexe.
  • Expérience (pas nécessairement liée à la responsabilité essentielle d'un rôle) : marchandisage de produits en vente au détail, marchandisage visuel ou gestion des stocks; gestion de projets ou de processus, ou administration d'un aspect d'une entreprise commerciale.
  • Magasins expérientiels servant des aliments ou de la boisson seulement : certification en salubrité alimentaire ou en service de spiritueux.


Nos besoins

  • Inclusion et diversité : crée/soutient un environnement inclusif qui valorise/célèbre les différences.
  • Intégrité : se comporte de manière honnête, équitable et éthique.
  • Design visuel et conception stylistique : comprend la théorie des couleurs, la composition de la présentation visuelle et les techniques de présentation/placement, s'y intéresse et sait comment appliquer ces connaissances.
  • Collaboration et travail d'équipe : travaille de manière productive avec les autres et les soutient pour atteindre des objectifs communs; recherche la création de liens, des partenariats et des points de vue divers.
  • Souci du détail : est attentif(-ive) aux détails et minutieux(-euse) dans l'exécution des tâches.
  • Autoleadership : prend la responsabilité de ses propres actions; motive les autres à adhérer aux objectifs et aux initiatives, et à les soutenir.
  • Adaptabilité/agilité : sait gérer l'incertitude et l'ambiguïté et peut changer de priorités dans un environnement en évolution rapide; se remet rapidement des échecs.
  • Communication interactive : transmet l'information efficacement et comprend l'information partagée tout en interagissant avec d'autres personnes.


Contexte professionnel (p. ex. environnement, interactions, physique)

  • Le ou la titulaire du poste doit se déplacer sur le plancher d'un magasin avec des lumières vives et de la musique forte.
  • Le travail du ou de la titulaire du poste se fait en équipe, mais également de façon indépendante et parfois avec un ordinateur ou d'autres appareils techniques.
  • Le ou la titulaire du poste doit déplacer des boîtes, des présentoirs et des mannequins d'un poids d'environ 13,6 kg (30 lb), ainsi que se pencher, s'étirer et, parfois, utiliser des échelles pour atteindre des objets ou ajuster des éléments de présentation.


Rémunération et avantages sociaux

Plage salariale de base: 19,75 $ à 22,73 $/heure, assujetti au salaire minimum du lieu

Prime cible: 3,00 $/heure

Plage salariale de base totale: 22,75 $ à 25,73 $/heure

Les offres de rémunération de lululemon sont axées sur une philosophie de paie selon le rendement qui récompense le rendement exceptionnel individuel et des équipes. La rémunération de base est fondée sur l'emplacement du marché et peut varier selon les connaissances, les compétences, l'expérience et l'équité interne liées au poste. Dans le cadre de notre offre, les employés permanents à ce poste peuvent être admissibles à notre programme de primes annuelles concurrentielles, en fonction des exigences d'admissibilité du programme.

Chez lululemon, notre priorité est d'investir dans nos collaborateurs trices. Nous croyons que lorsque la vie va bien, le travail va bien. Nous nous efforçons de devenir l'entreprise qui attire les leaders inclusifs en leur offrant la possibilité de se perfectionner et de favoriser le bien-être de tous. Afin d'exprimer notre reconnaissance à nos équipes pour leur rendement et leur engagement, nos offres de primes totales incluent également des éléments de soutien du développement professionnel, du bien-être et de la croissance personnelle:

  • régimes étendus de prestations de soins médicaux, dentaires et de santé mentale;
  • congés payés;
  • cotisations de l'entreprise aux régimes d'épargne et de retraite;
  • généreuses remises pour les employés;
  • des cours de conditionnement physique et de yoga;
  • un programme « jeunes parents » hors pair;
  • riche catalogue d'offres de cours de développement;
  • réseaux de personnes, programmes de mentorat et série de leadership (entre autres).


Remarque: les programmes incitatifs, les prestations et les avantages sociaux sont assortis de certaines exigences d'admissibilité. L'entreprise se réserve le droit de modifier ces programmes incitatifs, avantages sociaux et prestations, en tout ou en partie, en tout temps et sans préavis.

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