Customer Experience Associate

3 days ago


Gander, Newfoundland and Labrador, Canada Scotiabank Full time
Title: Customer Experience Associate - Gander, Nfld (22.5H/Week)

Requisition ID: 219502

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

About the Role

As a Customer Experience Associate, you are the face, character, and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by:

- Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for.
- Processing day-to-day transactions.
- Contributing to the Branch's targets by identifying and fulfilling simple sales opportunities.
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs.

Is this Role Right for You?

In this role you will:

- Build strong customer relationships and deliver excellent customer service.
- Uncover and solve customers' needs.
- Explain complicated concepts simply.
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment.
- Demonstrate an eagerness to learn and determination to succeed.

Do You Have the Skills That Will Enable You to Succeed in This Role?

We'd love to work with you if you:

- Have proven customer service skills through work or community involvement.
- Are willing to assist in a professional, friendly, and efficient manner.
- Are available to work a flexible schedule.
- Are comfortable in simple sales situations.
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers.

What's in it for You?

- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers.
- A rewarding career path with diverse opportunities for professional development.
- Internal training to support your career growth and enhance your skills.
- An organization committed to making a difference in our communities – for you and our customers.
- You can expect to be recognized and rewarded for high performance.
- A competitive compensation and benefits package.

Location(s): Canada : Newfoundland and Labrador : Gander

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families, and their communities achieve success through a broad range of advice, products, and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

#J-18808-Ljbffr

  • Gander, Newfoundland and Labrador, Canada Scotiabank Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. As the face of our branches, you will play a critical role in delivering exceptional service to our customers and helping them achieve their financial goals.Key Responsibilities:Taking a proactive approach to discovering our...


  • Gander, Newfoundland and Labrador, Canada Virgin Plus Full time

    Job OverviewBecome a key member of our retail team at Virgin Plus, where you'll play a vital role in delivering exceptional customer experiences. As a Retail Sales Associate, you'll be the face of our brand, helping customers find the right products and services to meet their needs.We're looking for passionate individuals who thrive in fast-paced...


  • Gander, Newfoundland and Labrador, Canada Scotiabank Full time

    Requisition ID: 219502Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.Our...


  • Gander, Newfoundland and Labrador, Canada Hertz Full time

    Wage: $16.00 per hourJob Description:The Sales and Service Associate consult with customers about the Hertz Rental Car program. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. ability to provide world-class customer services and sales support. The responsibilities also include building rapport...


  • Gander, Newfoundland and Labrador, Canada Scotiabank Full time

    Key ResponsibilitiesTaking a proactive approach to discovering customer needs and listening to understand their requirements.Processing day-to-day transactions and contributing to branch targets.Providing expert advice on mobile banking applications and assisting customers to better manage their banking needs.Building strong customer relationships and...


  • Gander, Newfoundland and Labrador, Canada Scotiabank Full time

    About the RoleWe are seeking a Customer Experience Associate to join our team in Gander, Newfoundland. As a key member of our Canadian Banking Branch network, you will be responsible for providing exceptional customer service and helping our clients achieve their financial goals.You will work closely with customers to understand their needs, process...

  • Associate Dentist

    2 weeks ago


    Gander, Newfoundland and Labrador, Canada Dental Corp Full time

    Associate Dentist - Big Smiles DentalLocation: Gander, NewfoundlandSchedule: Full TimeBig Smiles Dental is an established practice in the beautiful town of Gander, Newfoundland. We are committed to providing excellence in patient care while fostering a supportive and collaborative environment for our team. As we continue to serve our dedicated patient base...

  • Associate Dentist

    2 weeks ago


    Gander, Newfoundland and Labrador, Canada Dentalcorp Full time

    Location: Gander, NewfoundlandSchedule:Full TimeBig Smiles Dental, is an established practice in the beautiful town of Gander, Newfoundland. We are committed to providing excellence in patient care while fostering a supportive and collaborative environment for our team. As we continue to serve our dedicated patient base and grow within our community, we are...


  • Gander, Newfoundland and Labrador, Canada Dentalcorp Full time

    Join Our TeamWe are seeking a skilled and passionate Associate Dentist to join our team at Big Smiles Dental in Gander, Newfoundland. As a member of our team, you will have the opportunity to engage in a full range of clinical procedures, including basic and advanced endodontics, oral surgery, implants, prosthodontics, and orthodontics.About Our PracticeBig...


  • Gander, Newfoundland and Labrador, Canada Scotiabank Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Banking Customer Advocate. As a key member of our branch team, you will play a critical role in delivering exceptional service to our customers and helping them achieve their financial goals.Responsibilities:Providing exceptional customer service and...

  • Department Manager

    2 weeks ago


    Gander, Newfoundland and Labrador, Canada Kent Building Supplies Full time

    Department Managers are responsible for the sales results and daily management of their area. This includes executing marketing campaigns, managing inventory, and participating in meetings in addition to the duties of a sales associate.Responsibilities- Leads department by demonstrating the highest standards of safety, customer service and merchandising-...


  • Gander, Newfoundland and Labrador, Canada Virgin Plus Full time

    Key ResponsibilitiesAs a Retail Sales Associate at Virgin Plus, you'll have the opportunity to make a real difference in the lives of our customers. Some of your key responsibilities will include:• Building great customer experiences that keep customers coming back to our stores• Being able to build a connection with customers to find the right products...


  • Gander, Newfoundland and Labrador, Canada Virgin Plus Full time

    About UsVirgin Plus is a leading provider of innovative digital solutions and seamless customer experiences. Our purpose is to advance how Canadians connect with each other and the world, and we achieve this by providing consumers and businesses with the best network technologies available.We value diversity and provide a supportive community where all team...


  • Gander, Newfoundland and Labrador, Canada Virgin Plus Full time

    At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people...


  • Gander, Newfoundland and Labrador, Canada Dentalcorp Full time

    About UsDentalcorp is a well-established dental practice in the heart of Gander, Newfoundland. We pride ourselves on delivering exceptional patient care and fostering a supportive environment for our team.We are committed to staying at the forefront of dental technology and expertise, offering our patients access to advanced treatments and procedures. Our...


  • Gander, Newfoundland and Labrador, Canada LifeWorks Full time

    Social Worker, CounsellorSocial Worker, CounsellorApply locations: St. Johns, Newfoundland and Labrador, CanadaTime type: Part timePosted on: Posted 2 Days AgoJob requisition id: R-17678TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the...


  • Gander, Newfoundland and Labrador, Canada NL Health Services Full time

    Job DescriptionAdvanced Care Paramedic, Permanent Full-TimeParamedicine, Green Bay Health Centre, SpringdaleDefinition of work: The Advanced Care Paramedic (ACP) performs professional work in the provision of emergency and medical care to clients in a variety of settings. Work involves performing independent advanced medical care and intervention to clients...


  • Gander, Newfoundland and Labrador, Canada Scotiabank Full time

    Title: Investment & Personal Banking Specialist - Gander, NewfoundlandRequisition ID: 215886Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the roleAs an Investment & Personal Banking Specialist you are customer-centric and able to connect with people in a relatable way. As an essential member of...


  • Gander, Newfoundland and Labrador, Canada Scotiabank Full time

    Title: Investment & Personal Banking SpecialistAs a key member of our Canadian Banking Branch network, you will provide exceptional service to customers throughout their financial journey.About the RoleThis role is ideal for a customer-centric individual who can connect with people in a relatable way and provide trusted financial advice.Main...


  • Gander, Newfoundland and Labrador, Canada Scotiabank Full time

    About ScotiabankAt Scotiabank, we value the unique skills and experiences each individual brings to the Bank. We are committed to creating and maintaining an inclusive and accessible environment for everyone.Our Purpose:We help our customers, their families, and their communities achieve success through a broad range of advice, products, and services.Job...