(Urgent) Manager

4 weeks ago

London, Canada CARFAX Full time

Join Team CARFAX as a Manager - Cloud Engineering

Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment.

At CARFAX, we believe in the power of teamwork and value in-person interactions so that we can collaborate and thrive together. This position will require 4 days per week in our London, ON office subject to change with future business needs.

What you'll be doing:

1. Leading a team of six engineers responsible for managing observability platforms (e.g., New Relic, PagerDuty, Elasticsearch/OpenSearch) and governing the AWS cloud environment.
2. Driving cost optimization initiatives for observability tools and cloud resources.
3. Providing a best-in-class observability stack to our product and platform teams.
4. Spending approximately 30-40% of your time hands-on, contributing to technical solutions in observability, automation, or cloud governance.
5. Collaborating closely with the Platform Engineering group and Product Development teams to align on priorities and deliverables.
6. Supporting the team in managing major incidents and fostering a site reliability engineering (SRE) mindset.
7. Championing best practices in Terraform, Python, and cloud resource management to maintain and enhance platform reliability.
8. Mentoring and developing team members, ensuring they thrive in their roles.

What we're looking for:

1. Over 5 years of experience with AWS cloud services (deep expertise not required).
2. Familiarity with Terraform for infrastructure as code and Python for automation.
3. Knowledge of observability tools such as New Relic, PagerDuty, and Elasticsearch.
4. Proven success in leading engineering teams, preferably with senior-level engineers.
5. Ability to balance hands-on technical work with strategic leadership responsibilities.
6. Experience with major incident management and driving reliability improvements.
7. Understanding of site reliability engineering principles and how to apply them effectively.
8. Excellent interpersonal skills to work with cross-functional teams and negotiate mutually beneficial outcomes.
9. Experience collaborating with platform engineering and product development teams.
10. Familiarity with cost optimization strategies for cloud and observability tools.
11. Strong organizational and reporting skills to manage security and compliance efforts.

What’s in it for you:

1. Competitive compensation, benefits and generous time-off policies.
2. 4-Day summer work weeks and a winter holiday break.
3. 401(k) / DCPP matching.
4. Annual bonus program.
5. Casual, dog-friendly, and innovative office spaces.

Don’t just take our word for it:

1. 10X Virginia Business Best Places to Work.
2. 10X Washingtonian Great Places to Work.
3. 9X Washington Post Top Workplace.
4. 3X St. Louis Post-Dispatch Best Places to Work.

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