Inside Salesperson

Time left to apply End Date: March 28, 2025 (30+ days left to apply)

Job requisition id JR104348

Status: Regular

Position: Inside Salesperson

Location: Sainte-Adele, Quebec

JOB DESCRIPTION

Reporting to the Business Center Manager, the Inside Salesperson is expected to interact with customers by taking their orders, answering price inquiries, providing technical information and helping them solve problems. The Inside Salesperson must also be involved in the sale of products.

MAIN RESPONSIBILITIES:

- Respond to calls promptly and professionally, listen carefully to customers, understand and respond to their needs;
- Respond to customer inquiries in a timely manner;
- On occasion, negotiate prices and special conditions with customers and/or vendors according to criteria established by his/her manager;
- Take action to resolve customer service issues in a timely manner and follow up to ensure commitments are subsequently met;
- Proactively propose associated and/or alternative products where necessary;
- Promote targeted products to generate additional sales;
- Promptly inform the appropriate person (business center manager, outside sales representative) of customer comments concerning price, products, service, etc;
- Maintain up-to-date technical knowledge of various product lines and expand system knowledge.

REQUIREMENTS:

- 1 to 3 years of industry experience preferable, or a combination of relevant professional training and experience;
- Excellent knowledge of French written and spoken;
- Demonstrated people skills;
- Excellent organizational skills;
- Knowledge of our market's products and services;
- Must be customer service driven and adaptable to change;
- Good knowledge of MSOffice (Word, Excel, Outlook).

What's in it for you

We are a major player, involved in the energy transformation in Canada. Certified as a Great Place to Work, we offer a dynamic work environment with great career opportunities. We promote autonomy and decision making.

What sets us apart is our:

- Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishments is part of our culture.
- A strong national network offering real opportunities to grow: our people make the difference.

Among our benefits:

- Flexible group insurance plan customizable to your needs.
- Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
- Group RRSP with employer contribution and TFSA.
- Postsecondary Scholarship Program for our employee's children.
- Charging terminals available at our facilities.
- Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

About Us

Dubo Électrique Ltd. is a privately owned company, a leading specialist in the distribution of electrical, lighting, automation & control, heating & ventilation equipment for the construction, industrial and maintenance industries. For over 65 years, it has built its reputation on the quality of its customer service supported by a network of 7 branches and a team of over 140 consultants.

Dubo is a very dynamic company that promotes cooperation and teamwork in a very entrepreneurial context. That's why Dubo has been certified as a Great Place to Work, an award that reflects the remarkable level of commitment of the staff at each of our locations.

Are you service-oriented and looking for a stimulating challenge? We have the tools Here, your hard work and ideas will help build a thriving organization. You'll find career opportunities to match your ambitions and further develop your skills. Come be part of the team

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