Manager, Student Recruitment

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Manager, Student Recruitment & Outreach Planning

Date Posted: 11/25/2025
Req ID: 46162
Faculty/Division: UofT Scarborough
Department: UTSC:Admissions & Student Recruitment
Campus: University of Toronto Scarborough (UTSC)

Description:

About Us:

The University of Toronto Scarborough is a place of energy, enthusiasm and passion. Our commitment to inclusive excellence attracts the brightest learners, scholars and employees from around the globe. Our success has been made possible by the opportunity given to us by our Indigenous hosts to operate on their territory, and we cherish our continuing partnerships with these communities. The University of Toronto Scarborough is an exciting campus with unlimited potential. Join us on our journey.

The Office of the Registrar is responsible for student recruitment and admissions, direct and online service to current students, including registration, financial aid, scholarships, academic assessments, graduation and petitions. It also provides course scheduling, administration of tests and exams, enrolment data analysis and business intelligence.

It is the vision of the Office of the Registrar to connect every student to success by providing excellent service and support to students, faculty, staff and the broader community. Members of the Office of the Registrar team value accountability, inclusivity, community and leadership and take pride in work that is student-focused and meaningful.

This search aligns with the University’s commitment to strategically and proactively promote diversity among our community members (Statement on Equity, Diversity & Excellence). Recognizing that Black, Indigenous, and other Racialized communities have experienced inequities that have developed historically and are ongoing, we strongly welcome and encourage candidates from those communities to apply.

Under the general direction of the Associate Registrar and Director of Admissions & Student Recruitment, the Manager, Student Recruitment and Outreach Planning leads the strategic direction, management and planning of undergraduate recruitment at the University of Toronto Scarborough.

The incumbent provides leadership and professional expertise in the planning and implementation of the University of Toronto Scarborough (UTSC) student recruitment tactics, ensuring alignment of institutional priorities and effective operationalization.

The Manager, Student Recruitment and Outreach Planning leads a high‑performing team of recruitment professionals, overseeing the coordination of student recruitment initiatives across local, national, and international markets. The incumbent holds full managerial authority over staff (Appointed and Casual) encompassing responsibilities of budget management, strategic planning, and human resources and labour relations; including dispute resolution and compliance of collective agreements.

The Manager, Student Recruitment and Outreach Planning is the team’s subject matter expert as it relates to program offerings, admissions processes, and student experiences at the Scarborough Campus. They serve as an outstanding ambassador for U of T Scarbrough. The incumbent monitors a variety of data and information sources, to ensure that recruitment practices are impactful and resources are efficiently deployed. The Manager, Student Recruitment and Outreach Planning works with internal and external stakeholders to strengthen UTSC’s presence in the undergraduate recruitment landscape.

The Manager, Student Recruitment and Outreach Planning may be expected to occasionally fill in for the Associate Registrar and Director of Admissions & Student Recruitment during absence periods.

Essential Qualifications

Education

- University degree; or an equivalent combination of education and experience.

Experience

- At least five (5) years of progressive experience in student recruitment at a recognized post‑secondary institution.

- A minimum of three (3) years supervising and leading a unionized team to meet department goals, working with different abilities and strengths.

- Direct experience and a proven track record in developing, executing, and evaluating student recruitment and enrolment strategies that drive measurable results.

- Demonstrates in‑depth knowledge of best practices and emerging trends in university student recruitment, with a focus on inclusive, data‑informed, and community‑engaged approaches.

- Experience working with senior leadership and project management expertise.

- Demonstrates a strong commitment to diversity, equity, and inclusion as essential pillars of a meaningful university experience, paired with a deep understanding of current issues affecting access, equity, and success for students and staff from diverse backgrounds.

- Experience in conflict resolution and mediation within high‑pressure environments.

- Skilled in budget oversight and data‑driven reporting to support operational and strategic goals.

Skills

- Strong leadership ability to deploy student recruitment initiatives, in alignment with UTSC’s enrolment goals and strategic plan.

- Proficient at orchestrating change management and diplomatic problem‑solving with a commitment to the student experience, academic mission, and demonstrated ability to foster trusting, credible and ethical relationships with team members and others.

- Demonstrates a collaborative and consultative management style, effectively leading teams by setting clear expectations, establishing performance metrics, and fostering accountability.

- Must show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment.

- Ability to effectively formulate and establish objectives and priorities.

- Superb oral and written communication skills, including effective presentation and public speaking skills.

- Exhibits a high level of judgment, tact, and diplomacy in navigating complex situations.

- Skilled in identifying and mitigating risks while applying sound decision‑making to respond appropriately.

- Trusted to handle sensitive matters with professionalism, discretion, and confidentiality.

- Successful at building collaborative, long‑term relationships internally and externally.

- Adept at managing resources to achieve goals on time and within approved budget.

- Able to identify process gaps or areas for improvement and implement changes for maximum efficiency.

- Skilled at interpreting and applying a broad range of institutional policies and procedures.

- Strong research and assessment skills to determine improvements required.

- Proactive learning to stay informed of trends, and to anticipate and respond to changes.

- Must have a strong and creative appreciation of academic values and a commitment to student development and success.

- Have knowledge of systems to track, analyse and capture work requested and data for types of requests/work (i.e. project management software, event registration, post‑event analytics).

Other

- Proficiency with Microsoft Office tools (Excel, Word, PowerPoint, Teams, etc.).

- Customer Management Systems/CRM (e.g. Slate); Student Systems (ROSI/ACORN).

- Knowledge of databases including Tableau and Power BI (or related data warehouse knowledge).

- Presentation/Public Speaking equipment.

- Valid Driver’s License.

- Access to a reliable vehicle.

- Flexibility to travel to national and international regions for periods of up to two weeks.

Note: This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto's Alternative Work Arrangements Guideline.

Closing Date: 12/12/2025, 11:59PM ET

Employee Group: Salaried

Personnel Subarea: PM

Appointment Type: Budget - Continuing

Schedule: Full-Time

Pay Scale Group & Hiring Zone: PM 3 – Hiring Zone: $93,592 - $109,190 – Broadband Salary Range: $93,592 - $155,985

Job Category: Administrative / Managerial

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact uoft.careers@utoronto.ca.

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