Customer Category Manager

Job Description

Customer Category Manager at a glance

Location: Remote (must be Vancouver based)

As a Customer Category Manager (Key Account Manager), you are a critical driver of the management of all selling and executional activities to achieve customer revenue and profit targets. You have the talent, drive and understanding of the retail sales environment to generate sales volumes. Your ability to discover and capitalize on account opportunities is unparalleled. And as a member of one of the strongest sales forces in Canada, you will form the crucial link between Kraft Heinz and the customer, dedicating your results‑oriented mindset to the type of proactive, business‑building initiatives that have been the cornerstone of our success at Kraft Heinz Canada. Through the development of a collaborative relationship with customers, the Customer Category Manager is the key link between Kraft Heinz and customer on all business development opportunities and challenges.

What's on the menu?

- Utilization of the category management process to secure customer cooperation to mutually beneficial category response plans.

- Satisfies customer needs and strives to deliver revenue, share, and contribution growth through the use of knowledge‑based solutions.

- Pro‑actively identifies and implements business‑building initiatives that contribute towards the achievement of superior business results for Kraft Heinz/customer.

- Identifies and implements new and unique ideas and opportunities that influence the consumer to buy.

- Successfully manages trade spending and forecasting within category responsibilities.

Recipe for success – apply now if this sounds like you

- A University degree is required, preferably in Business.

- Progressive experience of at least 4 years in Sales, which should include Sales Representative roles and Account Management.

- Experience with sales where fact‑based selling and category reviews are leveraged.

- Experience using sales reporting systems and AC Nielsen systems.

- Ability to travel up to 10% of the time.

- Understanding of financials including trade spending and profit and loss statements.

- Excellent communication skills and demonstrated ability to effectively negotiate with customer.

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$100,300.00 - $125,400.00

Bonus: This position is eligible for a performance‑based bonus as provided by the plan terms and governing documents.

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and savings for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional and financial well‑being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

- Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

- Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

- Emotional – Employee Family Assistance Program, Wellbeing Programs, Family Support Programs

- Financial - Savings/Pension, Life, Accidental Death & Dismemberment, Disability, Discounted Perks

Location(s)

Vancouver - Kootenay Street - Office

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.

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