Specialist, Cash Management Services

1 week ago

Waterloo, Ontario, Canada Scotiabank Full time
Title: Specialist, Cash Management Services

Requisition ID: 220533

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Title: Specialist, Cash Management Services - Tahoe

3 open positions

Purpose

Contributes to the overall success of the Cash Management Services business unit by ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team's business strategies and objectives. Ensures all activities conducted with a high degree of accuracy follow governing regulations, internal policies, and procedures.

Is this role right for you? In this role you will:

- Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Provides excellent and a high-level client experience by taking responsibility for and ensuring the ongoing successful servicing / amendments of new and existing accounts, products & services as it pertains to their day-to-day Banking requests adhering to established performance and productivity standards.
- Preparation, validation, and execution of required products, services, accounts, to set up, maintenance or amendments to ensure accuracy and completeness as required for/from Banking partners.
- Adhere to established Service Level Agreements (SLA) to create excellent service experiences for our clients and Banking partners.
- Provides support for completion of reports, and/or review for authorizations.
- Maintains a high degree of relevant, up-to-date knowledge and understanding of appropriate products, processes and policies, including completing internal training to maintain expertise, and reviewing all news items, processes, and related publications.
- Participates as active partners, and initiates changes by working with stakeholders, and business lines to resolve issues, remove roadblocks, reduce costs and improve services.
- Provides timely and meaningful data to partners to ensure that data is easily available, thereby facilitating the decision-making process.
- Responds promptly and effectively to service inquiries, concerns and complaints from Banking partners, through the ability to:

- Resolve day to day servicing issues and reduce business and customer impact with the direction of the manager as required, to provide a high-level of service to our customers.

- Analyze situations and present sound recommendations and decisions to overcome any obstacles and escalate as required.

- Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
- Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
- Champions a high performing environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vision/values/business strategy and managing succession and development planning for the team.
- Perform other related duties as assigned.

This position requires the following skills and experience:

- Post-Secondary Education or a minimum of 2 years of relevant working experience in Financial Services or related industry.
- Knowledge of business credit as it applies to Corporate and Commercial Banking's policies & procedures, products & services, and security & collateral documentation.
- Strong Communication (written & verbal) and Organizational Skills
- Knowledge of Microsoft Office (Excel, Word, and Outlook).

Some more information you might want to know.

- Assists Manager, Sr. Manager, and Director with assigned tasks within different pods/teams.
- Reviews/provides authorization for transactions to execute the requirement of set-up/ servicing/amendments to new and existing accounts, products & services as applicable.
- Operates independently day-to-day within assigned authorities/limits
- Reviews and processes high volume of standard/non-standard service transactions.
- Acts as a dedicated point of contact for day-to-day service activities and provides service and support to our clients and business partners as required.
- Business Units supported are but not limited to: Commercial Banking, Small Business, Global Risk Management, Payments & Cash Management, Audit, Quality Assurance, Trade services, Scotia Leasing, Real Estate Banking, Client Services and Solutions, Cash Management Call Centre, and other units (as applicable).
- Provides national coverage between the hours of operations (7 a.m. – 8 p.m. Eastern Standard Time). Shift may vary.
- Participates in pilots, and test & learns, as required.
- Participates in cross-training to broaden skillsets across different areas.
- Assists different Service Pods as needed, includes providing back up to the Sr. Managers, Managers, and coverage for the officers within the team.

Working Conditions

- Work in a standard office-based environment; non-standard hours are a common occurrence.
- Limited travel may be required.
- Can experience significant fluctuations in volumes of work or unexpected events (e.g., system interruptions) which may require overtime.
- Works in a constantly changing environment.
- Role requires shift changes and rotations to accommodate operational requirements, planned vacation relief and unplanned absences.

Location(s): Canada : Ontario : Mississauga

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

#J-18808-Ljbffr

  • Senior Cash Management Specialist

    5 days ago

    Waterloo, Ontario, Canada Scotiabank Full time

    ResponsibilitiesThe Senior Cash Management Specialist will oversee the execution of business strategies and plans in the Cash Management Services business unit. This includes managing a team to ensure compliance with governing regulations, internal policies, and procedures.Main Responsibilities:Drive a client-centric culture throughout the team to deepen...

  • Manager, Cash Management Services

    2 weeks ago

    Waterloo, Ontario, Canada Scotiabank Full time

    Title: Manager, Cash Management ServicesRequisition ID: 220431Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.PurposeLeads and oversees a designated team within the Cash Management Services business unit ensuring business strategies, plans and initiatives are executed/delivered in compliance with...

  • Manager, Cash Management Services

    5 days ago

    Waterloo, Ontario, Canada Scotiabank Full time

    Title: Manager, Cash Management ServicesRequisition ID: 220431Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.PurposeLeads and oversees a designated team within the Cash Management Services business unit ensuring business strategies, plans and initiatives are executed/delivered in compliance with...

  • Cash Management Lead

    5 days ago

    Waterloo, Ontario, Canada Scotiabank Full time

    Job DescriptionThis is a leadership role within our Cash Management Services business unit. The successful candidate will be responsible for overseeing a designated team, ensuring the execution of business strategies and initiatives in compliance with governing regulations and internal policies.Key Responsibilities:Lead and manage a team to achieve business...

  • Cash Office SOS Support Clerk

    3 weeks ago

    Waterloo, Ontario, Canada RONA+ Full time

    At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging...

  • Cash Office SOS Support Clerk

    3 weeks ago

    Waterloo, Ontario, Canada RONA+ Full time

    At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging...

  • Operations Manager, Financial Services

    5 days ago

    Waterloo, Ontario, Canada Scotiabank Full time

    Key Performance IndicatorsThe Operations Manager, Financial Services will be responsible for leading a team to execute business strategies and plans in the Cash Management Services business unit. This includes overseeing the activities of business units supporting Commercial and Small Business portfolios, ensuring accurate documentation and adherence to Bank...

  • Credit and Collections Specialist

    5 days ago

    Waterloo, Ontario, Canada Long & McQuade Limited Full time

    Job Description">The Credit and Collections Specialist role involves working with customers to resolve outstanding accounts, obtain credit approvals, and ensure accurate and timely financial data. This position requires strong communication and negotiation skills, as well as the ability to analyze complex financial information.About the Job">This role is...

  • River Services Specialist

    5 days ago

    Waterloo, Ontario, Canada Stantec Consulting International Ltd. Full time

    Key Job Responsibilities:As a River Services Specialist, you will be responsible for:Assisting senior staff with field work, analysis, and design for large-scale stream restoration projects.Coordinating design work with technical experts to achieve complex project goals.Completing computational modelling to evaluate river stability, floodplain inundation,...

  • Customer Service and Community Events Coordinator

    3 weeks ago

    Waterloo, Ontario, Canada TerraCorp Management Full time

    Job Title: Customer Service & Community Events CoordinatorFor over 60 years, TerraCorp. Management Inc. has been providing quality apartments across Southwestern Ontario. Quality, value, and commitment are present in all of TerraCorp's suites. Our apartments are "home" to our residents, offering modern comforts, renovated interiors and exteriors, and...

  • Group Benefits Service Relationship Specialist

    13 hours ago

    Waterloo, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full time

    Description The Service Relationship Specialist role represents Manulife externally with existing and potential corporate clients (large and jumbo) as well as our key Advisor Firms and Partners. They work alongside the Account Executives in this client facing role and supports our distribution partners in the delivery of value-added benefits and...

  • Site Management Specialist

    7 hours ago

    Waterloo, Ontario, Canada Prica Group Construction Management Inc. Full time

    Job SummaryPrica Group Construction Management Inc. is seeking a highly experienced Construction Project Manager to lead our construction operations team. The successful candidate will be responsible for overseeing the planning, organization, and coordination of construction projects, ensuring timely completion and adherence to quality standards.Key Areas of...

  • Risk Management Specialist

    5 days ago

    Waterloo, Ontario, Canada Equitable Life of Canada Full time

    Job DescriptionWe are seeking a highly skilled Risk Management Specialist - Policyholder Tax to join our dynamic team at Equitable Life of Canada. As a key member of the Individual Actuarial Inforce and Policy team, you will be responsible for providing subject matter expertise on policyholder tax and actuarial inforce policy management.Your primary focus...

  • Customer Service Representative

    7 days ago

    Waterloo, Ontario, Canada Centurion Asset Management Part time

    Job Description Job Description Salary: Who We AreCenturion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurions success since 2003. Centurion Apartment Real...

  • Event Services Specialist

    13 hours ago

    Waterloo, Ontario, Canada Maritz Full time

    EXCITED TO GROW YOUR CAREER? WE'RE GLAD YOU'RE HERE​ The Event Service Specialist (ESS) is the day-of onsite primary client point of contact for assigned programs and events. Responsible for the onsite execution of all program and event logistics, ensuring exceptional client/guest experiences by providing superior customer service for Maritz Global...

  • Financial Risk Management Specialist

    5 days ago

    Waterloo, Ontario, Canada Manulife Insurance Malaysia Full time

    We are looking for a highly skilled Financial Risk Management Specialist to oversee the development and implementation of comprehensive risk management strategies for AML operations at Manulife.In this key position, you will provide leadership support and mentorship to AML analysts, ensuring that they possess the necessary expertise to effectively manage...

  • Financial Services Coordinator

    6 days ago

    Waterloo, Ontario, Canada Frost Wealth Management Full time

    Frost Wealth Management, a leading financial advisory team in Canada, seeks an experienced Administrative Assistant to join their Waterloo office. As a key member of the team, you will provide top-notch administrative support, facilitate client onboarding, and collaborate with advisors on projects.Main Responsibilities:Provide administrative support to...

  • Senior District Manager

    2 weeks ago

    Waterloo, Ontario, Canada Waste Management Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.Job SummaryAs the Senior District Manager, you will be responsible for managing the financial performance and...

  • Office Support Specialist

    5 days ago

    Waterloo, Ontario, Canada Frost Wealth Management Full time

    In a rapidly evolving financial landscape, Frost Wealth Management remains committed to delivering innovative solutions and exceptional client experiences. To support this mission, they seek a skilled Administrative Assistant to join their team in Waterloo.About the Team:The Frost Wealth Management team is dedicated to helping individuals, families, and...

  • Senior District Manager

    13 hours ago

    Waterloo, Ontario, Canada Waste Management Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Job Summary As the Senior District Manager, you will be responsible for managing the financial performance and...