Community Support Workers

Location:
Donwood Family Resource Centre, Hours of Work : 24 hours a week (7:00a.m.
- 11:00am Monday
- Friday)

Location:
Westgrove Family Resource Centre Hours of Work: 24 hours a week (Tuesdays, Wednesdays, and Thursdays) One year term with possibility of extension The Community Support Worker (CSW) works alongside the Family & CommunityDevelopment Coordinator to provide frontline community support focused on buildingrelationships with community members, supporting daily centre operations, assisting withprograms and services, and creating a welcoming and responsive presence within theResource Centre.
The CSW position is part of a Pathways Program, designed to both strengthen ResourceCentre services and provide professional development opportunities within thecommunity. Duties
- Support the daily operations of the Resource Centre to ensure the effective delivery of programs and services.
- Create a welcoming, inclusive, and responsive environment for participants, families, and visitors.
- Work collaboratively with staff to plan, deliver, and enhance ResourceCentre programming.
- Greet visitors, answer and direct phone calls, and respond to general inquiries in a professional manner.
- Assist participants by providing information, addressing needs, and referring complex or specialized inquiries to the appropriate staff member.
- Build positive, trusting relationships while maintaining a safe, respectful, and inclusive environment.
- Supervise and engage children through age-appropriate activities and play.
- Facilitate drop-in services and support the delivery of core Resource Centre programs.
- Assist with the planning and facilitation of specialized programs, including Basics of Babysitting, Ready Set Solo, Bookmates, and preschool programming.
- Provide coverage and support for Resource Centre, child, and youth programming as required.
- Coordinate, organize, and distribute clothing donations and other community resources.
- Participate in team meetings, committees, and working groups by contributing ideas and supporting organizational initiatives.
- Maintain accurate program records and assist with the development and distribution of newsletters, community flyers, and other communication materials.
- Support the upkeep of the Resource Centre by organizing spaces, maintaining cleanliness, preparing program materials, and assisting with meal and snack preparation. Knowledge Skills and Abilities
- Demonstratedability to work in a community setting and strong working knowledge of community resources
- Demonstrated ability to maintain professionalism and confidentiality
- Ability to maintain strong boundaries while working and living in the community; recognizing the challenge that comes with dual roles of a community member and a resource centre staff member
- Ability to demonstrate cultural sensitivity; being able to engage with participants from avariety of backgrounds with differing beliefs, values and experiences
- Strong interpersonal and communication skills
- Ability to work cooperatively within a team environment and with a broad array ofpeople
- Knowledge of child development, behavior management, family dynamics,interpersonal communication and conflict resolution. At Family Dynamics, your well-being is our priority: Supporting others also means supporting our team. We have you covered Positive and supportive work environment including active committees:
- Health and Safety;
- Diversity, Equity and Inclusion
- Psychological Health and Safety
- Manitoba Government Employees Union
- Health and dental coverage, vision, life insurance, long-term disability insurance and travel insurance, Company pension plan Other

Benefits:
- Employee Assistance Program
- Paid Sick Leave that accumulates upon hire
- Paid Vacation Leave that accumulates upon hire
- Ongoing training and opportunities for professional development. Family Dynamics is committed to a diverse, inclusive and equitable workplace environment. We welcome applications from all women, racialized persons, indigenous persons, persons with disabilities and 2SLGBTQ+ persons to confidentially self
- identify at the time of application. Applicants can request reasonable accommodations through all aspects of the selection and recruitment process. Please contact HR at hr@familydynamics.ca to make those arrangements. As a condition of employment, applicants will be required to provide a satisfactory criminal records check, including vulnerable sector search, and child abuse registry check, within 3 months of the present date. We thank all applicants for their interest, but only those selected for an interview will be contacted.