Systems Administrator

1 week ago


New Westminster, Canada Robert Half Full time

About the Role

Our client in New Westminster is seeking a skilled Infrastructure Analyst to support the design, implementation, monitoring, and maintenance of their on‑premise and cloud‑connected data centre infrastructure. This is a fully onsite position responsible for hands-on system administration, troubleshooting, and operational support across servers, virtualization, storage, backups, and networking. The successful candidate will be required to complete a background check and obtain enhanced security clearance.

Responsibilities

- Design, implement, monitor, and maintain on‑premise and off‑premise data centre infrastructure, including Windows Server environments, virtualization platforms, and enterprise storage.
- Administer Windows Server 2016/2019/2022, Active Directory Services (DHCP, DNS, KMS, Group Policy), and related identity and access components.
- Manage and support VMware vSphere and blade computing infrastructure used for virtualization and hosting.
- Oversee Veeam Backup & Replication, ensuring reliable backup, restore, and data protection operations.
- Support and troubleshoot Cisco networking, including Layer 2 switching and core network connectivity.
- Apply ITIL framework principles in day‑to‑day operational processes such as incident management, change management, and problem management.
- Monitor infrastructure performance and capacity, proactively identifying issues and implementing corrective actions.
- Support SaaS and cloud services administration, including M365 environments.
- Participate in infrastructure change management and evaluate proposed changes for operational impacts.
- Provide Tier 3 escalation support for infrastructure incidents, service requests, and problem resolution.
- Collaborate with other IT teams to gather technical requirements and align infrastructure solutions to business needs.
- Assist with Business Impact Analysis (BIA), Disaster Recovery (DR) planning, testing, documentation, and stakeholder communication.


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