Bilingual Licensed Insurance Advisor

As a Bilingual Licensed Insurance Advisor, you are responsible for selling Health & Dental, Travel, and Life Insurance. You will be handling inbound sales calls, making outbound calls, and handling online interactions with clients who have expressed interest in discussing our products in a professional, effective manner.

We have customers waiting to speak with you, we generate the leads.

This is a unique opportunity for motivated salespeople who already hold a valid LLQP license, or who have the right skills to obtain this requirement before your start date. Manulife will cover the cost of an accredited education provider for the Harmonized LLQP course, as well as the exam and licensing fees.

We are open between the hours of 8:00 am - 8:00 pm EST, Monday to Friday and 10:00 am-5:00 pm EST on Saturdays

Position Responsibilities

- Handling inbound calls from new clients interested in Health & Dental, Travel, and Life Insurance

- Making outbound calls to clients who have shown interest in discussing our options.

- Assisting clients through online chats, and other digital channels

- Providing advice, discovering client needs, and offering solutions to meet those needs

- Accurately recording needs analysis, and other client information through an online system

- Meeting sales, quality, and compliance measures on a monthly, quarterly, and annual basis

- Building rapport with clients through professional, personalized service to foster your own sales pipeline

- Supporting various marketing/sponsor campaigns

- Being the voice of the customer by sharing their feedback with the greater team, and raising any suggestions, concerns, or feedback on how we can improve

Required Qualifications

- Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.

- High-energy individuals who are excellent communicators both verbally and written, and who have great active listening skills

- People that love to obsess about customers, and thrive in an environment where they are part of a strong team

- People who are motivated by sales targets, and who want to take control of their total earnings potential

- You can seamlessly progress between an open office environment, and working from home

- You demonstrate the ability to persuade and negotiate using a consultative sales approach over the phone or through online chat

- You show strong attention to detail when gathering client information, conducting a thorough needs' analysis, offering personalized solutions, identifying sales opportunities, and closing the sale

Preferred Qualifications

- You have proven problem-solving skills, and the ability to communicate with a wide variety of clients to ensure an effective solution is reached

- You are comfortable navigating multiple programs/screens at the same time while working with clients. This includes an ability to learn internal systems along with a proficiency in MS Outlook, Salesforce, and other web-based systems

- Telephone sales or call centre experience

- Insurance experience dealing with Accident & Sickness, and Life Insurance

- Post-secondary degree: however, equivalent business experience is strongly considered

- Familiarity with Salesforce, or other CRM tool

When you join our team

- We’ll empower you to learn and grow the career you want.

- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

- As part of our global team, we’ll support you in shaping the future you want to see.

關於宏利和恒康

宏利金融公司是一家業界領先的國際金融服務商，致力於幫助人們實現「輕鬆投資理財，樂享豐盛人生」。若要進一步了解我們，請瀏覽 https://www.manulifeim.com/institutional/tw/en。

宏利是平等機會僱主

在宏利／恒康，我們擁抱多元。我們致力於吸引、培養及挽留和所服務客戶同樣多元的員工，並從而營造包容的工作環境，接納文化和個體差異。我們矢志維持公平的招聘、挽留、晉升及薪酬制度，我們管理的所有實踐及項目不會因種族、血統、原籍地、膚色、族裔、國籍、宗教或宗教信仰、信仰、性別（包括懷孕及其相關情況）、性取向、遺傳特徵、退伍軍人身份、性別認同、性別表達、年齡、婚姻狀況、家庭狀況、殘疾或受適用法律保護的任何其他因素而區別對待。

我們的首要任務是消除障礙，為員工提供平等就業機會。人力資源部代表將盡力為應徵過程中提出要求的申請人提供合理協助。申請人要求提供協助所分享的信息將會按照適用法律及宏利／恒康政策儲存及使用。應徵過程中如需協助，請聯絡 recruitment@manulife.com。

Working Arrangement

混合式

Salary & Benefits

Salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Please contact recruitment@manulife.com for additional information.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

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