Director, Modernization Delivery

Select how often (in days) to receive an alert: Job Information Job Title: Director, Modernization Delivery Job Requisition ID: 88578 Ministry: Technology and Innovation

Location:
Edmonton Full or Part-Time: Full-Time Hours of Work: 36.25 hours per week Permanent/Temporary/Wage: Permanent Scope: Open Competition Closing Date: October 27th, 2026 Classification: Senior Manager Zone 2

Salary:
$5,139.30 to $6,526.16 bi-weekly ($134,135
- $170,332/year) The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career opportunities. For more information, please visit: https://www.alberta.ca/about-the-alberta-public-service The Digital Design and Delivery (DDD) division is the Government of Alberta's (GoA) centre for modern digital delivery, focused on accelerating the design of simpler, faster, and better digital services. It partners with ministries to design better services, build capability and confidence in modern digital practices, and assure service quality and value through standards and controls. The Forward Delivery & Modernization Branch plays a fundamental role in the transformation of the way government designs, develops, and delivers services for and with Albertans. This Branch leads the design and rapid development of products and services that support delivery of ministry programs and mandates within a new delivery discipline that leverages modern platforms and technologies. Role Responsibilities Reporting to the Executive Director, Forward Delivery and Modernization, the Director, Modernization Delivery is an expert in digital and service transformation, service design and AI delivery frameworks. The responsibilities of this role include:
- Leading the delivery of complex, high-priority digital products and services that support ministry objectives and improve outcomes for Albertans.
- Providing strategic leadership and oversight to multidisciplinary product teams throughout the product lifecycle, from design and development to continuous improvement.
- Partnering with ministry executives, product owners, and stakeholders to align product planning, priorities, and delivery outcomes with business and user needs.
- Driving user-centred and data-informed decision-making through research, analytics, and stakeholder engagement to improve product performance and service delivery.
- Championing cutting-edge delivery practices, generative AI, and emerging technologies to accelerate modernization and deliver measurable business value.
- Establishing delivery frameworks, governance processes, and performance measures to ensure product quality, accountability, and continuous improvement.
- Building organizational capability by coaching and developing high-performing teams while advancing digital literacy, innovation, and change adoption across government. To be successful in this position, you will demonstrate:
- Knowledge of political/public service environment.
- Decision making processes, standards, systems, and protocols.
- Exceptional interpersonal (e.g. negotiation and influence), communications and relationship building skills.
- Excellent written and verbal communication skills. Competencies are behaviours that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process. Qualifications

Requirements:
- A university degree in a related field (e.g., Computer Science, Information Technology, Business, Arts, Sciences), supplemented by seven (7) years of progressively responsible, related experience.
- Extensive progressively responsible management experience in large or complex organizations, providing strategic support to government priorities and senior leadership.
- A cover letter clearly demonstrating relevant skills and competencies tailored to this position. Preference will be given to candidates with experience in:
- Digital transformation and innovation leadership.
- Service design, service transformation, and human-centred design methodologies.
- Strategic issue management, risk assessment, and executive-level decision support.
- Stakeholder engagement, collaboration, and influence across complex environments.
- Leading cross-functional teams in the rapid delivery of digital products and services.
- Applying generative AI, agentic tools, and emerging technologies to business and service delivery challenges.
- Process automation, workflow modernization, and technology-enabled service improvement.
- A related master’s degree and a minimum of six (6) years of related experience; or
- A related two-year diploma and a minimum of nine (9) years of related experience; or
- A related one-year certificate and a minimum of ten (10) years of related experience; or
- A minimum of eleven