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Pharmacy Assistant
1 month ago
Store Hours: Monday - Friday 9:00 am - 6:00 pm, Saturday 9:00 am - 5:00 pm, Sunday 11:00 am - 4:00 pm
About Us
Neighbourly Pharmacy is Canada's largest and fastest growing network of community pharmacies. Our 295+ locations from coast to coast are united by one priority: our patients We strive to uphold each pharmacy's tradition of providing outstanding patient care by offering accessible healthcare with a personal touch of kindness in each community we serve. We have been recently recognized as one of Canada's Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.
Job Summary
As a Pharmacy Assistant, you will provide essential support to pharmacists and pharmacy technicians in delivering high-quality pharmaceutical services to patients. This entry-level position is ideal for individuals seeking to gain experience in the healthcare industry while contributing to the efficient operation of the pharmacy. You will assist with various tasks, including customer service, medication preparation, inventory management, and administrative duties.
Responsibilities
- Customer Service: Greet customers, answer phone calls, and respond to inquiries about medications and pharmacy services in a courteous and professional manner.
- Prescription Processing: Assist in processing prescription orders, including data entry, labeling, and packaging under the supervision of a pharmacist or pharmacy technician.
- Medication Dispensing: Count, measure, and package prescription medications accurately and safely, following established protocols and procedures.
- Inventory Management: Receive, unpack, and stock incoming shipments of medications and supplies. Monitor inventory levels, conduct stock rotations, and assist with inventory audits as needed.
- Cleaning and Maintenance: Maintain cleanliness and organization of the pharmacy area, including medication shelves, dispensing counters, and workstations. Dispose of expired medications and hazardous waste according to regulatory guidelines.
- Administrative Support: Perform clerical tasks such as filing, faxing, and scanning documents. Assist with processing insurance claims and coordinating prescription transfers as required.
- Compliance: Adhere to all applicable laws, regulations, and pharmacy policies, including privacy and confidentiality requirements.
- Other Duties: Assist with special projects, promotions, and events as assigned by pharmacy management.
Qualifications
- Education: High school diploma or equivalent. Completion of a pharmacy assistant program or relevant healthcare certification is preferred but not mandatory.
- Experience: Prior experience in a retail or healthcare setting is advantageous but not required. On-the-job training will be provided.
- Communication Skills: Excellent verbal and written communication skills. Ability to interact professionally with customers and colleagues.
- Attention to Detail: Strong attention to detail and accuracy in performing tasks such as medication counting and labeling.
- Organization: Effective organizational skills to manage multiple tasks and prioritize workload in a fast-paced environment.
- Computer Literacy: Basic computer skills, including proficiency in Microsoft Office applications and pharmacy software systems (training will be provided).
- Team Player: Ability to work collaboratively with pharmacy staff and contribute to a positive team environment.
- Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, based on the operational hours of the pharmacy.
- Experience with Kroll software is required.
Working Conditions
- This is a full-time position, with standard work hours typically ranging from 32-40 hours per week.
- The position may require standing for extended periods and occasional lifting/moving of moderate-weight boxes or containers.
- Work shifts may include evenings, weekends, and holidays, based on the operational hours of the pharmacy.
Neighbourly Pharmacy is an equal opportunity employer. We are committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
While all responses are appreciated, only those being considered for interviews will be acknowledged.
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