Account Manager

6 days ago

Markham, Ontario, Canada The J.M. Smucker Company Full time
Smucker Foods of Canada Corp. is a subsidiary of The J.M. Smucker Co. For more than 125 years, The J.M. Smucker Co. has been trusted to deliver quality food consumers trust for themselves and their families. Guided by a vision to engage, delight, and inspire consumers by building brands they love and leading in growing categories, Smucker has grown to be a well-respected North American marketer and manufacturer with a balanced portfolio of leading and emerging, on-trend brands. This includes offering beloved brands such as Jif, Folgers and Milk-Bone as well as leading brands exclusive to Canada including Robin Hood, Five Roses, and Carnation.

At Smucker, we provide a nurturing, collaborative and inclusive environment giving each employee the opportunity to contribute and thrive in their own unique way. We want you to become part of the Smucker Family; to become part of our journey of growth and thriving together. Join Smucker and experience a place where everyone can be their whole self, is respected, included and treated equitably, has a voice and can make an impact.

Position Title: Account Manager

Reports To: Customer Director

Location:

POSITION SUMMARY

Develop, manage and achieve desired business goals on all Smucker Consumer products at the account.

ESSENTIAL JOB FUNCTIONS SUMMARY

1. Develop & implement annual business plans including volume objectives, trade spending requirements, strategies which are consistent with the Smucker brand and corporate strategies, opportunities and risks.
2. Work closely with the Customer Director, Key Account Managers, as well as Category Strategy, Trade Spend Analysts and internal teams to identify, develop and execute business building plans for the account.
3. Achieve full line distribution for all Smucker products with emphasis on maximizing product volume and Contribution Margin.
4. Establish and maintain frequent contact with account representatives, particularly merchandising, operations, supply chain and finance.
5. Achieve desired accounts receivable and trade spending goals through working closely with Smucker Accounts Receivable & Trade Spend representatives.
6. Coordinate and communicate all relevant account program information for Retail Sales Manager and Acosta leads to achieve desired results through Acosta retail sales representatives (merchandising, pricing, distribution, planograms).
7. Perform retail audits to ensure Acosta compliance.
8. Report on all competitor data and other required information on a timely basis (ie. Weekly, Qtrly Reviews).
9. Provide forecasting information to the Demand Planning team through ongoing volume reviews.

QUALIFICATIONS

1. University Degree/College Diploma or relevant experience.
2. Minimum 2 years industry experience in Consumer packaged goods. Previous Account Management or customer related experience an asset.
3. Experience leveraging market consumer and shopper information to develop, negotiate and execute annual plan.
4. Sound analytical capabilities, with the ability to convert data into actionable insights.
5. Fully proficient in Microsoft Office applications.
6. Familiarity with AC Nielsen Market Track, Homescan & Channelwatch is an asset.
7. Team and results oriented with effective communication skills, presentation experience is an asset.
8. Flexible, extended hours and workdays required basis meetings and demands of the business.
9. Ability to travel when needed.
10. Valid Class G driver's licence required.
11. Business acumen and ability to adapt in a fast-paced environment.
12. Demonstrated ability to negotiate.

We are looking for varied perspectives which include diverse experiences that can add value to our team. We encourage you to apply even if you are unsure whether your experience matches every requirement above.

Smucker Foods of Canada Corp. is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age or other legally protected status. Should you require any assistance or accommodation within any step of the recruitment and selection process, please make them known when contacted and we will work with you to help meet your needs. Accommodation may include but is not limited to alternate format documents, ASL Interpreter, or Assistive Technology.

A Workplace for All Delivering Food for All People and Pets

We are a diverse community of passionate, talented professionals committed to making food people and pets love while supporting all those who count on our business. We celebrate the uniqueness of each individual, promote their development and growth and foster effective collaboration and continued productivity to drive the success of our organization.

Why Smucker

A Culture of Growth – Smucker has a unique culture where every employee makes a difference. Since our founding in 1897, we have had – and will continue to embrace – a commitment to continuous improvement.

A Company with Purpose – Feeding connections that help us thrive, because we truly believe that life tastes better together.

A Place to Thrive – An environment that fosters a warm, welcoming atmosphere that encourages open communication and collaboration, providing a sense of community where people are proud to gather, work, and learn from one another. Our hybrid model allows for an effective balance for all employees.

Our Future – As we continue to grow, we look to the future where the best is yet to come. A future shaped by our heritage, our commitment, and our culture.

Working to Ensure an Inclusive Environment for All

We are taking meaningful steps to enhance the inclusivity of our workplace and the diversity of our organization. Learn more

Committed to Thriving Together with All Those Who Count on Our Business

We believe success is driving business growth while also helping those associated with our Company thrive. Learn more

Equal Opportunity Employer Statement

Smucker Foods of Canada Corp. is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age or other legally protected status. Should you require any assistance or accommodation within any step of the recruitment and selection process, please make them known when contacted and we will work with you to help meet your needs. Accommodation may include but is not limited to alternate format documents, ASL Interpreter, or Assistive Technology.

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