Data Analyst

Calgary Homeless Foundation (CHF) Calgary Homeless Foundation guides the fight against homelessness. Fueled by this purpose, we envision the day when homelessness is rare, brief, and non-recurring—perhaps an episode in someone's life, but never a condition that defines it. Working in alignment with governments and collaboratively with service providers and community partners, we help translate complex system needs into coordinated, efficient ground-level action that maximizes the impact of every resource and creates lasting pathways out of homelessness. We are uniquely positioned to observe the many challenges facing our city and strengthen the entire sector through strategic leadership, forward-thinking capacity development, and hands‑on, day‑to‑day support. Our comprehensive data warehousereveals the full picture of homelessness in our community, enabling us to anticipate challenges and identify effective solutions. And we unite diverse stakeholders around shared goals and help address complex situations that no single agency can solve alone. Our collective approach and focus on learning and evaluation equip us to address homelessness across our city while keeping the people experiencing it at the heart of our work.
When the system works better together, more people find their way home. We are looking for passionate, entrepreneurial, and talented people to join our action-oriented, high-impact team. The Position The Data Analyst helps CHF understand what is happening across Calgary's homeless-serving system by turning complex data into clear, reliable analysis and insights. Working with data from CHF's Homeless Management Information System (HMIS), data warehouse and other sources, the Data Analyst analyzes trends in homelessness, service use, housing outcomes and system performance; develops dashboards and reporting products; and responds to emerging analytical questions from across CHF and its partners. The role works closely with System Planning, HMIS, Data Development and other CHF teams to understand the question behind a request, determine the right data and approach, validate results and communicate what the data are telling us. This requires strong SQL and business-intelligence skills, sound analytical judgement and the ability to explain complex information clearly to different audiences. Our Staff CHF staff are action-oriented individuals who are catalytic leaders, courageous collaborators, evidence‑inspired, and vision‑dedicated. They choose to bring their professional expertise and personal talents to the non‑profit sector, to add value to the full community. They work cooperatively with others in a strong team environment; demonstrate flexibility in organizing and undertaking work; show a high degree of initiative, discernment and resourcefulness; exhibit excellent communication and relational skills; demonstrate thoughtfulness and intelligence in decision making; and are focused on creating positive outcomes for persons experiencing homelessness. How we work here At CHF our approach is grounded in purpose, collaboration, and accountability. We believe that how we work together matters as much as what we achieve. Here’s what you can expect from us—and what we expect from you:
- Ownership Under Pressure: We take responsibility for outcomes, even when challenges arise.
- Constructive Feedback: We give and receive feedback openly, with the goal of learning and improving.
- Pace with Purpose: We move quickly when needed, without sacrificing quality or integrity.
- Healthy Disagreement: We challenge ideas respectfully and invite discussion to make decisions stronger.
- Shared Understanding: Expertise means building clarity for others, not being “right by default.” Our culture values transparency, inclusion, and resilience. We name real pressures—external and internal— and navigate them together. Interviews and development conversations focus on real examples of how we act when it’s hard, because that’s when our values matter most. Accountability and Deliverables Data Analysis & Insights — 30%
- Query, analyze and interpret HMIS, data warehouse and other relevant data to support CHF and system-planning priorities.
- Analyze trends and patterns in homelessness, service utilization, housing outcomes and system performance, including measures such as active and chronic homelessness, inflows and outflows, housing placements and returns to homelessness.
- Investigate changes, anomalies and emerging issues to understand what is happening in the data and provide context for decision‑makers.
- Develop cohort and comparative analyses across populations, programs, services and time periods.
- Apply appropriate analytical and statistical methods to answer business and system‑planning questions.
- Identify questions that would benefit from advanced statistical or modelling approaches and work with the Data Scientist where appropriate. Business Intelligence & Visualization — 25%
- Develo