Automotive Service Parts Operations Manager

2 days ago

Vancouver, Metro Vancouver Regional District, Canada Dilawri Group of Companies - Saskatchewan Region Full-time €90,000 - €130,000 Contract
Oversee automotive Service and Parts departments through strong leadership, warranty knowledge, inventory management, and customer satisfaction performance. As Fixed Operations Manager, you provide strategic direction for Service and Parts while reporting to the General Manager. The position manages departmental objectives, profitability, budgets, compliance, and team performance. You will support repair quality, warranty accuracy, parts controls, and exceptional customer experiences.

Key Responsibilities
- Develop departmental objectives with dealership leadership
- Coach teams and foster high-performance departmental cultures
- Enforce manufacturer warranty conditions and policies
- Monitor repair quality and reduce service comebacks
- Reconcile inventory and report to Accounting

Requirements:
- Two to four years of Fixed Operations experience
- Knowledge of vehicle operation, repair, and maintenance
- Ability to maintain strong CSI performance
- Organizational skills and attention to detail
- Legal entitlement to work in Canada Bring disciplined dealership leadership, warranty oversight, and parts accountability to Dilawri's Fixed Operations management team.