QA Analyst/ QA Specialist

📸 QA Analyst / QA Specialist (Media, Data & Multi-Platform)

Salary: $85,000 – $95,000 CAD

Location: Toronto, ON

Work Model: Hybrid / Remote (Canada-based)

✨ The Opportunity

We’re a growing media and technology company looking for a highly detail-oriented QA Analyst/Specialist to take clear ownership of quality across our entire software ecosystem.

This role is for someone who is comfortable going through software with a fine-tooth comb, identifying issues others miss, and clearly calling out what needs to change so it can be fixed properly.

You’ll be testing a complex, real-world platform that includes:

- A Windows desktop application

- A web portal

- A mobile app

- Photo & video capture, processing, and delivery

- Scheduling, registration, and data tabulation systems

- Emerging AI-driven features

If you’re thorough, opinionated about quality (in a constructive way), and communicate clearly without being noisy or political, this role will suit you well.

🎯 Key Responsibilities

Cross-Platform Functional Testing

- Execute deep functional, integration, and regression testing across:

- Windows desktop application (Windows OS only)

- Web application (cross-browser testing)

- Mobile application

- Validate data flow, system interactions, and failure points across platforms

Photo & Video Quality Assurance

- Test media capture, file handling, exports, uploads, and playback

- Proactively surface issues related to:

- File corruption

- Large or inconsistent file sizes

- Low-resolution or degraded media

- Failed, partial, or delayed uploads

Data Validation & Tabulation

- Rigorously test scheduling, registration, and tabulation logic

- Validate calculations, totals, rankings, and record integrity

- Identify discrepancies and clearly flag actionable fixes for developers

Test Planning & Ownership

- Design and maintain clear, structured test plans, test cases, and scripts

- Translate product requirements and real-world usage into practical test scenarios

- Continuously improve test coverage based on observed issues

Defect Reporting & Follow-Through

- Identify, document, prioritize, and track defects using tools like Jira and Azure.

- Ensure issues are:

- Clearly reproducible

- Properly scoped

- Actionable for development

- Speak up when fixes are incomplete or introduce regressions

Task Coordination & Development Support

- Assist in organizing, prioritizing, and tracking software development tasks related to QA findings

- Help break down larger issues into clear, actionable development tasks

- Support sprint planning and backlog grooming from a quality and risk perspective

- Monitor task progress to ensure fixes are completed correctly and on schedule

- Flag stalled, unclear, or under-scoped work that may impact quality or timelines

Real-World & Production Environment Testing

- Test software under real-world conditions, including unreliable networks, large data volumes, and time-sensitive workflows

- Identify failure modes that occur in live production environments, not just ideal test cases

- Validate recovery behavior after crashes, power loss, network drops, or partial data writes

- Evaluate usability and error messaging for non-technical operators working under time pressure

Collaboration & Communication

- Work closely with the CTO, Project Manager, and Developers

- Communicate findings clearly, directly, and respectfully

- Advocate for software quality and integrity

🔑 Essential Skills & Qualifications

- 3+ years of professional QA or software testing experience

- Mandatory experience with at least one of:

- Photo or video processing software

- Media file handling systems

- Data-heavy or tabulation-driven applications

- Proven experience testing Windows desktop, web, and mobile applications

- Strong attention to detail and structured thinking

- Comfortable raising concerns, asking for changes, and defending quality decisions

🌟 Nice-to-Have (Assets)

- Experience with test automation tools (e.g., Selenium, Cypress)

- Database testing experience using SQL

- QA certifications (e.g., ISTQB)

💼 Compensation

$85,000 – $95,000 CAD, based on experience and domain expertise

If this sounds like a fit, we’d like to hear from you. Apply with your resume and a brief note outlining your QA experience.

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