Only 24h Left Business System Analyst

2 weeks ago


Vancouver, British Columbia, Canada ITC Infotech Full time
ITC Infotech is looking for "Business System Analyst" to join our team in Vancouver, Canada.

Mode of Work- Hybrid, the person needs to be at premises 2-3 days in a week.

Position Details :

- We are looking for Business System Analyst who will help us Business and functional requirement gathering for small medium complex scope; compiling needs from multiple stakeholders into a single set of prioritized requirements.
- Identify business processes, document their workflow in process maps which reflect the relationship between the operating model and the technology platforms, and identify roles within these processes.
- Work with stakeholders to understand their business needs and challenges, assist in aligning overall scope and sequencing recommendations with business stakeholders.
- Include dependency management and architectural decisions in requirements.
- Engages with engineering team to design technical solutions that meet business requirements.
- Oversee the implementation of technical solutions, ensuring they are delivered on time and within budget.
- Assists in testing and participates in test phases prior to UAT.
- Updates technical specs based on testing, prioritized defects or post-release lessons learned
- Analyze data to identify trends, insights, and opportunities for improvement.
- Create and maintain reports to support business decision-making and provide actionable recommendations.
- Supports communication for application/system deployment
- Works to ensure application availability and SLAs for operational readiness
- Utilize or develop artifacts such as business requirements documentation, JIRA. and Confluence to facilitate requirements alignment sessions, develop test scripts, and document requirements for SOX auditing.
- Evaluate current business processes, workflows, and roadmaps to have a comprehensive understanding of current state and ideal future state.
- Lead cross functional collaboration and drives to alignment with business partners within constraints of the project or work.

Qualifications:

- Senior Business System Analyst with over 5+ years of experience supporting IT projects within an enterprise environment (1000+ employees). Ability to work with multiple cross-functional teams in an

agile environment.

- 2+ projects working as a BA on a POS solution end to end. Must have experience working with gateways/processors. Payment experience is a must in order to understand the complexity of the environment.
- 2+ projects (end to end) working with data integrations (APls, files) - must demonstrate the ability to analyze cross-functional flows and understand functional flows in Saas applications.
- Experience creating technical specifications and documentation for large, complex projects
- Strong understanding of retail systems, including POS, inventory management and e-commerce platforms.
- Experience with data analysis tools and technologies, such as SOL, Excel. and Bl tools.
- Knowledge of various project lifecycle methodologies, including Agile and Scrum.
- Understanding of Cl/CD pipelines and automation, Container Management Application Performance Engineering, monitoring, alerting, AWS Services and Architecture
- Ability to determine estimates of effort and impacts for a variety of solutions and influence technical discussions and decisions
- Strong organizational skills with the ability to track and prioritize numerous tasks and to coordinate activities with a high sense of urgency
- Demonstrable analytical and problem-solving skills.
- Excellent presentation, verbal, written, interpersonal and listening skills
- Strong interpersonal and leadership skills including collaboration, facilitation, and negotiation
- Challenges the status quo, champions change and influences others to change.

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