Guest Service Manager in Hospitality
Save this job and keep your search organized
Create a free account to save jobs, create alerts and return to this listing from your dashboard.
By continuing, you agree to our Terms & Privacy Policy.
Key Responsibilities
• Oversee daily Front Office operations and staffing
• Ensure guests receive outstanding service during their stay
• Monitor feedback and resolve customer complaints effectively
• Manage room inventory and upselling strategies
• Coordinate fire safety plans and evacuation drills
Requirements:
• College degree in hospitality management preferred
• 2-3 years hotel operations experience
• Strong communication skills, both verbal and written
• Advanced knowledge of Microsoft Office and Opera
• Ability to maintain high cleanliness standards Utilize your hospitality expertise and leadership skills to enhance guest experiences and operational excellence.
-
Hospitality Guest Service Agent
4 days ago
Toronto, ON, Canada Germain Hotels Full-time €33,000 - €39,000 ContractJoin Germain Hotels as a Guest Service Agent, where your commitment to exceptional service will shine. Foster positive connections with guests through genuine attention and care. The perfect candidate will check-in and check-out guests efficiently while addressing requests with creativity and professionalism. You will play a vital role in maintaining smooth...
-
Guest Service Manager
1 day ago
Toronto, ON, Canada Omni Hotels & Resorts Full-time €59,000 - €64,000 ContractSummary: This position is ideal for the individual who has a strong interest in hotel operations and wishes to develop their career in hospitality management. This is a customer service position which requires a multitude of tasks while consistently providing exceptional customer service to our guests and clients in-house. The salary range for this...
-
Guest Service Manager
3 days ago
Toronto, ON, Canada Sandman Hotel Group Full-time $52,000 - $78,000 ContractJob DescriptionPosted Tuesday, September 1, 2026 at 3:0AMP roud to be 100% Canadian-owned,Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada,...
-
OVERNIGHT GUEST SERVICE MANAGER
3 days ago
Toronto, ON, Canada Deerhurst Resort Full-timeNestled in the heart of Muskoka, Deerhurst Resort can become your new office with a view. Becoming a Host unlocks a world of opportunity to not only grow your hospitality career but yourself as well. On top of the beautiful and relaxing surroundings Deerhurst Hosts enjoy complementary activities such as Golf, Recreation activities, pool and gym access....
-
Executive Hospitality Services Manager
3 days ago
Toronto, ON, Canada Compass Group Canada Full-time $60,000 - $65,000 ContractThe salary range for this position is $60,000 to $65,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, and/or employee incentive programs, where...
-
Front Desk Manager – Guest Services
1 day ago
Toronto, ON, Canada Sheraton Hotels & Resorts Full-time $73,000 - $94,000 ContractSheraton Centre Toronto Hotel is seeking a Front Office Manager to oversee front desk operations, Bell/Door staff, and switchboard, ensuring smooth check-in/check-out and optimal guest satisfaction. You will lead a team, collaborate with managers, and drive financial performance of the department.Responsibilities include supervising day-to-day Front Office...
-
toronto, on, Canada Compass Group Canada Full-timeCompass Group Canada is seeking a Manager, Dining Services – Trinity Cafe to lead a team delivering exceptional customer service and uphold quality standards. You will train associates, manage feedback programs, and oversee catering coordination for client events. The role requires strong hospitality leadership, problem solving, and effective...
-
Toronto, ON, Canada Compass Group Canada Full-time $60,000 - $65,000 ContractStep into a pivotal role as Executive Hospitality Services Manager with Compass Group offering a competitive salary of $60,000 to $65,000. Oversee visitor management, reception, and exceptional guest experiences daily. As an Executive Hospitality Services Manager, you will provide top-tier hospitality services while managing facility access, coordinating...
-
Sandman Hotel Guest Services Manager Role
3 days ago
Toronto, ON, Canada Sandman Hotel Group Full-time $52,000 - $78,000 ContractEnhance customer satisfaction as the Guest Services Manager at Sandman Hotel Group. This full-time role focuses on delivering exceptional guest service and overseeing front desk operations. In this vital position, you will manage Front Office personnel and ensure that departmental goals align with Sandman Hotel standards. Your leadership will help foster a...
-
Toronto, ON, Canada Germain Hôtels Full-time $45,000 - $60,000 ContractA vibrant dining experience provider in Toronto, Ontario, is seeking a Floor Manager to oversee front-of-house operations. The ideal candidate will have 2+ years of supervisory experience in a high-volume restaurant. This role focuses on guest satisfaction and team motivation. Join an innovative dining venture where creativity and hospitality take center...