Systems Administrator 3

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- Enterprise Observability

Location:
Hybrid
- Kamloops or Vancouver, BC, CA Job Function: Information Technology BCLC exists to generate win-wins for the greater good.
For our people, our players, our communities, our industry, and our planet.
Lottery | Casino | Sports Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition. We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC. For those who prefer working in a community with others, we have two beautiful offices in convenient locations:
- 74 Seymour Street W, Kamloops This is a Permanent, Full Time opportunity Expected Salary Range: $87,530.00
- $109,414.00
- $136,768.00
- Our typical hiring range will be +/
- 5% of the midpoint shown above
- Factors influencing this decision include qualifications and market conditions for the role The Company For nearly four decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.4 billion in net income to the Province of B.
C. to support First Nations, host local governments, health care, education and community programs across the province. Job Summary The Systems Administrator 3 acts as a senior technical resource in application/service architecture, application design and delivery, translating business and technical requirements into enterprise system solutions by defining and developing technical solution architectures and functional/non-functional designs for Platform and Product teams. This role partners with diverse stakeholders on leading and delivering enterprise system solutions, including Product Owners, Enterprise Architects, business stakeholders, as well as a variety of technical and business subject matter experts. This role will primarily support BCLC's Enterprise Observability capability and the administration, integration, support and continuous improvement of enterprise monitoring and observability platforms, including Dynatrace. The role provides senior technical expertise and implementation guidance to support effective monitoring, application performance management, operational visibility and service assurance across BCLC. Key Accountabilities
- Acts as a technical leader translating business requirements and providing technical and impact analysis to deliver enterprise system solutions.
- Administers, configures, integrates, upgrades, and supports enterprise monitoring and observability platforms, including Dynatrace, ensuring they remain available, secure, scalable, and supportable
- Designs and implements monitoring, observability, and operational support solutions across applications, infrastructure, cloud, container platforms, and digital services.
- Contributes to the Enterprise Architecture and the wider Architecture Community of Excellence (COE) to provide significant input and recommendations on Architecture Strategy, Enterprise Domain Roadmaps, Principles, Standards, and
- Reference Architectures throughout the organization.
- Takes a lead role in addressing complex incidents, leveraging enterprise monitoring and observability platforms to support troubleshooting, root cause analysis, and service restoration.
- Demonstrates innovation and regularly makes recommendations for new approaches to technical work and broader issues resolution.
- Awareness of emerging technologies to provide advice and recommend solutions and opportunities to business and technology stakeholders. Participates in Development Community of Practice and/or COE’s to ensure alignment with development trends, technology, and approaches.
- Conducts thorough reviews and ensures technical solutions are aligned with the overall Enterprise Architecture Principles, Strategy, Roadmaps, and that they are implemented in adherence with designs.
- Collaborates with subject matter experts to define non-functional requirements, including monitoring, alerting, reliability, and operational support requirements.
- Develops int