Pest Management Technical Services Leader

9 hours ago

Surrey, Metro Vancouver Regional District, Canada Rentokil Initial Full-time €80,000 - €90,000 Contract
Lead technical pest management support for Rentokil Terminix through coaching, risk analysis, and solution development across district and regional Operations. This position requires travel up to 75%. As Technical Services Manager, you identify improvement opportunities and develop action plans for challenging customer accounts. You support Specialists and Operations Managers through remote data analysis, communication, on-site assistance, and training. Your work advances quality, retention, and program execution.

Key Responsibilities
- Use Digital Pest App data to identify challenging accounts
- Develop programs that strengthen district team competency
- Support issue resolution through remote and on-site coaching
- Contribute to innovative pest control protocols and programs
- Provide technical content and presentations supporting Sales

Requirements:
- Five years of related urban pest management experience
- Biological science degree from a four-year college
- ACE, BCE, or Registered Sanitarian designation
- Excellent public speaking, communication, and customer service skills
- Knowledge of pesticide laws and Occupational Health and Safety legislation Bring pest management leadership, Digital Pest App analysis, technical coaching, and customer service expertise to Rentokil Terminix.