Senior Seller Experience Specialist
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Key Responsibilities
- Lead onboarding kickoffs and clarify seller expectations
- Serve as the market lifecycle point of contact
- Run quarterly business reviews using Salesforce data
- Track friction and own seller escalations end-to-end
- Identify expansion signals and support seller retention
Requirements:
- Bachelor’s degree or equivalent professional experience
- Five to seven-plus years in Customer Success or Account Management
- Experience owning accounts or a defined market
- Salesforce fluency and comfort with health scores
- In-market residence, remote compatibility, and twenty to thirty percent travel Bring customer relationship ownership, cross-functional influence, and proactive seller engagement to RB Global’s marketplace business.
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