Senior Manager, Digital Delivery

7 days ago

Mississauga, Canada Compass Digital Full time

Hybrid: 3 Times a Week

Location: 1 Prologis Blvd, Mississauga

The Senior Manager of Delivery will lead the Technical Delivery Manager (TDM) team and Delivery Administrator to implement the suite of approved standardized products (both internally developed, or partner managed). The Senior Manager will partner with internal and external stakeholders to ensure all projects are delivered on time per the agreed upon scope and budget.

Now, if you were to come on board as our Senior Manager, Delivery, we’d ask you to do the following for us:

- Lead and manage Technical Delivery Managers and Delivery Administrator (PMO management structure).
- Accomplishes goals with his/her team by communicating job expectations; planning, monitoring, and appraising job results; coaching, initiating, coordinating, and enforcing systems, policies, and procedures. (Project management)
- Attend project kick off calls, Accounts transition calls in order to assign the right resource.
- Maintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing CD solutions.
- Coordinate internal resources, third parties and clients for the flawless execution of projects.
- Provide ad-hoc support to Compass Digital leadership

Think you have what it takes to be our Senior Manager, Delivery? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

- Project Management Expertise: Advanced experience in project management is essential, including the ability to coach, build, and explain project plans effectively.
- Technical Understanding: Moderate technical understanding is required. While hands-on technical installation experience is not necessary, the ability to map out and understand the nuances of Compass Operations versus applicable technology solutions is mandatory.
- Passion for Food and Food Service: A deep passion for food and food service is critical, as each technology solution must be developed and deployed with the utmost care to ensure an optimal culinary experience.
- Communication Skills: Excellent written and verbal communication skills, coupled with strong listening skills, are essential.
- Organizational Skills: Solid organizational skills, including attention to detail and the ability to multi-task, are required.
- Travel Requirements: Willingness to travel within Canada 5-10% of the time.
- Software Proficiency: Good to advanced experience with Microsoft Project, PowerPoint, Excel, and Smartsheet is necessary.

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