Senior Advisor, Incident Management

Organization EUI, Health, Safety and Environment, Electricity Operations

JobID 15954

Location Edmonton, Alberta, Canada

Closing Date Jan 17, 2026

Weekly Hours of Work 40

Business Unit Corporate Services

About us Department Description Clean water and reliable energy are at the heart of what we do. We proudly keep the lights on and the water flowing in over 100 communities across North America. With a rich 130-year history, EPCOR has ambitions to be one of North America's premier providers of essential services, and we have the top employer and sustainability awards to prove it. If you're looking for new opportunities, people who care and work that matters, apply today at epcor.com/careers.

Highlights of the job

We are hiring a Senior Advisor, Incident Management [Permanent Full Time] position working out of Edmonton, AB – a high-impact role where your expertise will help shape a safer, healthier workplace for all.

If you are an experienced incident management professional who is passionate about safety, thrives on problem-solving, and wants to make a meaningful impact, we want to hear from you This is your opportunity to join EPCOR’s Health & Safety team in a highly visible role and help build and sustain a “safety-first” mindset across the organization.

As a Senior Advisor, Incident Management, you will play a critical role in shaping a proactive safety culture by applying causal investigation methodologies to analyze incidents, uncover systemic issues, and recommend sustainable solutions. You will engage and advise senior leadership with confidence, and present findings that drive organizational learning and risk reduction . Additionally, y ou will lead the development and continuous improvement of EPCOR’s investigation methodology and best practices .

This opportunity is open to internal and external candidates . Current EPCOR employees, please apply using your “ @epcor.com ” email address. This position is eligible for EPCOR’s Where We Work hybrid program, based on business needs and eligibility.

What You’ll Do

Reporting to the Manager, Health & Safety – Shared Services , you will play a key role in supporting EPCOR’s health and safety strategic goals , with specific focus on incident management responsibilities :

- Leading and supporting incident investigations using Causal Analysis methodologies.
- Facilitating root cause analysis sessions that emphasize learning rather than blame.
- Collecting, analyzing, and interpreting data to identify trends and systemic factors contributing to incidents.
- Developing clear, actionable recommendations that address both system and behavioral causes to enhance operational resilience and reduce risk.
- Monitoring the effectiveness of implemented corrective actions.
- Providing training and coaching on causal reasoning and investigation techniques to internal stakeholders.
- Maintaining accurate documentation and ensuring compliance with regulatory and company standards.
- Supporting the development of the incident management program.
- Assisting the Manager, Health & Safety - Shared Services with strategic work plans, initiatives, goals, and statistical targets.
- Providing advice to the Senior Leadership Team and Executives that shape the strategic decisions and positioning for EPCOR’s Energy business outlook, considering risks, stakeholders, and the regulatory environment

What’s required to be success ful :

The successful candidate will possess the following qualifications, experience and behaviours:

Required (Must Haves):

- A Bachelor ’s degree or diploma in Occupational Health & Safety, Operational Excellence, Change Management , or a related field from a recognized post ‑ secondary institution.
- 5–8+ years of experience that may include:

- Leading complex incident investigations using causal analysis methodologies.

- Engaging and advising senior leadership and other stakeholders with confidence and professionalism.

- Conducting research, analysis and trend identification of complex events or incidents to drive process or system improvements.

- Managing cross-functional projects and teams to deliver safety outcomes.

- Building strong relationships with field employees and subject matter experts , fostering EPCOR’s safety culture.

- An understanding of HSE principles and regulatory frameworks and integration with broader operational functions.

- Proficiency in Causal Investigation methodologies .
- Strong capability in risk analysis and development of mitigation strategies.
- Excellent analytical, problem-solving, and communication skills .
- Ability to manage multiple priorities effectively with exceptional attention to detail.
- Experience in creating and delivering training materials .

Assets (Nice-to-Haves):

- Candidates who do not currently hold this certification will be expected to obtain it within 12 months of hire.
- Experience conducting incident investigations, root cause analysis, and audits
- A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada on a permanent full-time basis . (A copy of a valid work permit may be required.)
- If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required . Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
- A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
- To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.
- Prior infractions for unsafe driving behaviours will be evaluated and considered for non-selection regardless of current demerits on file.

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