quality assurance automation tester

WHO WE ARE
When it comes to health, we're always looking for ways to push for better. It's why we were founded in the first place. In 1957, our founder, pharmacist William Wilkinson, witnessed a mother sacrifice her health by forgoing her own medicine to pay for her sick daughter's prescription. He knew there had to be a better way. So, he introduced North America's first prepaid drug plan, and GreenShield was born as a not-for-profit with a mission to support better health for all Canadians.

We aren't just a health and benefits company. We're the only not-for-profit social enterprise that brings worlds of coverage and care together, all in one place.
We're noble challengers, purposefully building a better way and we need the best people to help us create a more holistic approach that takes care of the mind and body.

Our mission is to create better health for all Canadians, and we know that starts with our employees.

THE ROLE IN A NUTSHELL

This position reports directly to the Manager, IT Quality Assurance. The Quality Assurance Automation Tester is responsible for automated and manual testing activities for large and complex software applications. The ideal candidate is skilled in different testing methodologies, has the ability to interpret testing scope into tangible test scripts and has the ability to problem solve and remove obstacles that prevent testing progress. The ideal candidate will possess exceptional technical, analytical and communication skills. Strong knowledge of procedures and methodologies in the areas of Quality Assurance and Test Automation would be a requirement. The Quality Assurance Automation Tester assures that the automated testing supports the validation of software application according to the test cases.

- Create automated test scripts based on test cases, pre-conditions and data setup requirements.
- Update and maintain object libraries and automation framework components.
- Maintain the automated test scripts for various applications.
- Debug and deliver fully functional automated test scripts.
- Mentor and support Quality Assurance testers in executing automated test scripts.
- Create test cases based on detailed requirements documentation for all types of testing methods.
- Provide input in the creation of test plans based on detailed requirements documentation for all types of testing methods.
- Execute test cases using both manual and automated testing tools.
- Create and maintain test scripts for data setup and manipulation.
- Document defects related to testing completed.
- Participate in defect triage meetings.
- Participate in root cause defect analysis.
- Attend and participate in project meetings.
- Ensure established testing processes are followed.
- Ensure completion and accuracy of testing documentation.
- Provide time estimates for testing assignments.
- Track and report on testing process metrics.
- Participate in requirement review sessions and provide relevant feedback.
- Provide inputs to the automation test strategy for each project to the supervisor/manager.
- Contribute to the improvement and advancement of Automation QA practices.

WHO WE'RE LOOKING FOR

- University Degree or College Diploma in Computer Science, or equivalent.
- Minimum 4 years' experience testing various computer software applications utilizing multiple testing and project management (Waterfall or Agile) methodologies.
- Minimum 3 years' experience in creating, modifying and updating automated test scripts or successful completion of approved Automation Tool course.
- Advanced knowledge of Automated Testing Tools such as UFT/Cypress/Playwright or successful completion of approved Automation Tool course which provides advanced knowledge of the Automated Testing Tools.
- Hands-on experience with scripting languages such as VB script / C# and SQL scripts or successful completion of approved scripting course.
- Fundamental knowledge of programming/scripting languages like Python, PowerShell and JavaScript or successful completion of approved course.
- Advanced knowledge of automated testing configuration, build and release management or successful completion of approved Automation Tool course.
- Experience in STLC (Software Testing Life Cycle) and DLC (Defect Life Cycle).
- Demonstrated experience with developing and running SQL queries at a basic level.
- Working knowledge of the SDLC (System Development Life Cycle).
- Working knowledge of Azure DevOps and GitHub or equivalent tools.
- Excellent problem-solving and investigational skills.
- Excellent communication skills both oral and written.
- Demonstrated analytical skills and emphasis on accuracy.
- Good interpersonal skills to effectively work in a team environment.
- Strong organizational skills and the ability to work within tight deadlines with attention to detail and accuracy.

TRAINING PERIOD:
The training period for this position is 60 calendar days.
Salary range for this position is in accordance with Article 22 of the Collective Agreement.
This position is posted in accordance with Article 13 of the Collective Bargaining Agreement.

THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that's what it takes to create better health for all. We dare to challenge the status quo. And we're driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That's why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn't just about personal achievements, it's about making a difference together.

Here's to Better Health for All

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn't align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

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