Registration Clerk

Work Area (FBA Only): Registration

Multi-Site: No

Travel Requirement: As Required

Shift Start Time/End Time: 600-1400, 0800-1600, 0745-1545, 0900-1700, 1000-2200, 0700-1900, 1900-0700

Days Off: As required

Vacancy Type: Casual

Salary Range (Hourly Rate): $27.10 - $27.10

Paid FTE: N/A

Worked BI-WEEKLY HOURS: N/A

Planned Start Date: Mar. 31 2025

Approximate End Date (For Temporary Assignments ONLY): Pending Return of Incumbent

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check): Yes

Job Description: In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Coordinator or designate, the Registration Clerk performs a variety of duties related to the registration and scheduling, including in person, remote, and virtual clients, according to established procedures. Provides positive and culturally safe client experience, while utilizing specialized software applications and office equipment.

QUALIFICATIONS:

Education, Training And Experience

Grade 12 and two years' recent related experience or an equivalent combination of education, training, and experience.

Skills And Abilities

- Knowledge of medical terminology.
- Ability to keyboard at 45 wpm.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Ability to operate related office equipment.
- Physical ability to carry out the duties of the position.

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