Assistant Store Manager, New Sudbury Centre

2 weeks ago

Greater Sudbury, Canada Saje Natural Wellness Full time

Description

Reporting to the Store Manager, the Assistant Store Manager is accountable for leading key aspects of their store’s business. They attract, lead, and develop Team Members, driving key results by ensuring a consistent in-store experience aligned with our commitment to excellent service and spreading global wellness.

This role balances operational mindset, strong business acumen, and a people-centric approach to increase productivity and profitability. The ASM partners with the SM to create strategies for growth, focusing on People, Operations, Visual Merchandising, and Community outreach.

Through daily functions, the ASM contributes to maintaining and strengthening Saje’s culture by engaging in behaviors that align with our values: Wellness, Growth, Celebration, Greatness, and Belonging.

Responsibilities

- Attract, hire, and train Team Members committed to financial wellness in our stores.
- Engage, develop, and retain Team Members by leveraging their skills.
- Create and maintain a succession strategy.
- Conduct reviews, set goals, and provide feedback regularly.
- Partner with the Store Manager on strategic plans for growth.
- Achieve KPIs such as revenue, growth, traffic, conversion, loyalty, and labor targets.
- Demonstrate strong business acumen and analytical skills to grow the store.
- Ensure Team Members are knowledgeable about products to make intentional recommendations.
- Uphold presentation standards and optimize merchandising opportunities.
- Foster an environment of excellent community member service, sharing our products and spreading wellness.
- Proactively grow the business through community outreach.
- Inspire and uplift the team through coaching and embodying our values.
- Prioritize culture, personal growth, and self-awareness.
- Create an inclusive environment where all Team Members feel a sense of belonging.

Applicant Requirements

- Leadership: Inspirational, warm, compassionate, results-driven, and celebratory.
- Retail experience: Deep understanding of retail, delivering community experiences, proven sales success.
- Passion for sharing and educating about our products to enhance wellness.
- Community connector: Entrepreneurial approach to relationship building and brand resonance.
- Track record of success: Achieving or exceeding metrics in 90% of roles, top performance reviews, growth story.
- Stamina and positive attitude: Thrive in challenges, solutions-focused, optimistic.
- Constant evolution: Adapt strategies to meet changing business needs.
- Wellness persona: Passionate about wellness, incorporates into daily routine.

Key Relationships

Reporting to the Store Manager

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