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Boutique Hotel Manager

4 weeks ago

Victoria, Canada JRoss Recruiters Full time

- Leadership & Team Development: Inspire, mentor, and lead a team of hospitality professionals, fostering a non-hierarchical, respectful culture that prioritizes collaboration and teamwork.
- Operations Oversight: Manage day-to-day operations, with a strong focus on organization, attention to detail, and operational excellence.
- Guest Experience: Maintain the highest standard of guest service to ensure an unforgettable stay, from first impressions to fond farewells.
- Spa Launch and Management: Oversee the setup and ongoing success of the on-site spa, creating an integrated experience for hotel guests.
- Luxury Brand Representation: Uphold the property’s luxury identity with each decision, ensuring our brand values and attention to detail are reflected in every interaction.

Requirements

- Hospitality Experience: Extensive background in luxury hotel management, ideally with experience in boutique settings or similar upscale properties.
- Leadership Style: A collaborative, non-hierarchical approach with a focus on inclusivity and team mentorship. You value input from all team members and lead with respect and support.
- Operational Strength: Highly organized, detail-oriented, and capable of managing multiple priorities with ease.
- Service Excellence: A strong commitment to creating a welcoming, elevated experience that reflects the luxury ethos of our brand.
- Market Knowledge: Familiarity with the luxury tourism market in Victoria, BC, or similar environments, understanding the expectations of high-value guests.

This role offers a rare opportunity to shape the culture and standards of a new landmark in Victoria’s luxury landscape. If you’re a motivated, hands-on leader with a deep commitment to team-building and an eye for detail, we’d love to hear from you.

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