Field Applications Engineer

Reports to: CEO

Workplace: Full-time, Onsite with ~25% travel

About Mate Gauge

Mate Gauge is a leader in laser-based thickness monitoring systems used in manufacturing facilities around the world. We’re deploying cutting-edge, non-contact laser technology that helps manufacturers reduce waste, improve product quality, and lower environmental impact.

Our systems combine:

- Smart, robust sensors

- Seamless production line and data integration

- Production-tested hardware

- Powerful, intuitive software

We’re a tight-knit, driven team we move fast, solve complex problems, and have a lot of fun along the way. If you’re looking to develop your skills, work on meaningful challenges, and make an impact in the world of industrial automation, this could be the ideal opportunity for you.

Why Join Us?

As an Field Applications Engineer, you’ll be responsible for the stages where our systems come to life. After mechanical and electrical assembly, you’ll apply power to the machine, load and configure software, verify communication between subsystems, and perform calibration and burn-in testing. You’ll also follow and refine test procedures, document results, and help ensure every Mate Gauge system meets our performance standards before shipment.

You’ll be joining a growing company with real momentum, meaningful products, and a clear purpose. As a an experienced Engineer, you’ll play an important role in Mate Gauge’s path to future success. We win as a team.

What You'll Do

Pre and Post-Sale Applications Engineering

- Plan and lead system commissioning with customers.

- Travel onsite to deploy and verify system installations.

- Perform system updates, debugging, and remote diagnostics.

- Confirm mechanical fit onto new production lines.

- Support customers through installation, optimization, and technical troubleshooting.

System Integration & Testing

- Power up and integrate new systems, loading software, drivers, and configurations.

- Conduct acceptance testing on new hardware and software releases

- Generate calibration reports, technical documentation, and customer‑specific measurement profiles

- Leverage automation tools and AI‑assisted workflows to improve testing efficiency and analysis

Your Expertise

- Education: Degree in Electrical, Systems, Mechanical, Mechatronics or Engineering Physics or related field.

- On‑site Full Time: Able to work full‑time onsite in our Kanata office - hands‑on access to systems and in‑person collaboration are essential.

- A valid Canadian passport, with an ability to travel internationally without restrictions.

- A valid driver’s license.

Technical Knowledge and Skills

- Hands‑on Experience: electronics, sensors, and PC‑based systems.

- Electronic Test and Measurement Equipment: Comfort working with multimeters, oscilloscopes, and calibration tools.

- Windows Software: Basic understanding of Windows‑based software installation and device drivers.

- Process Obsessed: Strong attention to detail and ability to follow technical procedures.

- Problem Solver: determined to find a solution when something doesn’t work as expected, ability to debug and solve complex technical problems.

- Automation: some experience with motors, automation systems, electrical and wiring.

- Sensor Savvy: familiarity with instrumentation and sensor qualification.

- Sales: Some sales or client engagement experience is a plus.

Traits and Abilities

- Adaptable: able to adjust behavior, strategies and demeanor to changing situations or new information.

- Accountable: you follow through and take ownership of your work.

- Collaboration: ability to openly express your ideas and work within a team.

- Curiosity: a sincere enthusiasm and an aptitude for tinkering with technology.

- Communication: able to communicate in a clear, concise, and meaningful manner.

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