National Customer Experience

4 weeks ago


Mississauga, Canada American President Lines Full time

A leading global logistics company in Mississauga is searching for a National Customer Service Manager to lead and manage a nationwide customer service function. Responsibilities include ensuring high-quality customer experience, overseeing staff development, and analyzing customer feedback to improve services. Candidates should have a Bachelor's degree and significant experience in customer service management. Proficiency with CRM tools, strong leadership skills, and the ability to communicate effectively are essential. This role offers competitive benefits including paid time off and health insurance.
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