Parts Receiver

Overview

Drive for Excellence Are you a goal-oriented and a motivated individual? Performance Auto Group is looking for a Parts Receiver to join us at our Head Office in Brampton.

About Us

Performance Auto Group is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:

- Great Experience: Every customer is entitled to a great experience
- Integrity: We are honest and transparent in our actions
- Diversity: We are stronger through the inclusion of people, brands and ideas
- Innovation: We passionately embrace opportunities for new and continuous improvements
- Empowerment: We encourage and support our people in taking initiative
- Giving Back: We positively impact the communities in which we live, work and raise families

What you’ll deliver

- Must be available for the mentioned shifts: Tuesday - Saturday 4:00 am - 1:00 pm
- Offloading incoming deliveries and returns from other dealerships or delivery hubs
- Organizing incoming deliveries by the outbound driver
- Researching orders on Elite Extra platform
- Collaborate with other members of the automotive parts delivery team, as well as dealership parts staff to ensure that deliveries are made on time and to the correct locations.
- Track the status of shipments and keep customers informed about any delays or issues that may arise.
- Process payments for delivered parts, ensuring that all transactions are accurately recorded.
- Maintain accurate records of customer orders and transactions, using a variety of computer-based and manual record-keeping systems.
- Collaborate with dealership parts departments to ensure that customer orders are fulfilled efficiently.
- Provide excellent customer service by promptly responding to customer inquiries, resolving issues, and addressing any concerns that may arise.
- Inspecting and maintaining the delivery vehicle, including regular maintenance and cleaning, to ensure it remains in good working order.
- Provide coverage and assistance to the parts dispatcher when needed. This includes scheduling and coordinating the delivery of automotive parts from delivery hubs and dealerships to customers, taking into account factors such as delivery time, customer location, and available inventory.
- Occasionally drive and deliver parts when required. This includes providing safe, timely and correct parts deliveries to our wholesale customers while using the company provided cell phone with Elite Extra delivery application.
- Comply with all company policies, standards and procedures.
- Other duties as required by management.

What you need to succeed

- High School Diploma or GED is required.
- Must have a valid Ontario Driver's License and a clean driving record.
- Experience working with automotive parts is considered an asset.
- Strong customer service background with proven ability to deliver exceptional customer service.
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- Strong organizational skills.
- Meticulous attention to detail and accuracy.
- Proven ability to build strong working relationships.
- Must be reliable and able to work productively with minimal supervision.
- Strong written and verbal communication skills.
- Ability to exhibit professionalism with a positive attitude under pressure.
- Working knowledge of Google applications, Sheets and Team Drive.
- Ability to thrive in a fast paced, high pressure work environment while effectively managing competing and changing priorities.
- Ability to work occasional overtime hours (minimal).

What’s in it for you?

- Excellent management support and guidance
- Opportunities through our Internal career development program
- Access to health, dental and vision insurance (Full Time Only)
- Disability, critical illness and life insurance for the unexpected (Full Time Only)
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee events
- Did we mention we love giving back to our communities?

Job Type: Full Time - Permanent

Compensation (expected hourly wage): $21.00 - $22.00 per hour. The starting rate will be set within this range based on job-related factors such as relevant skills and experience.

Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.

This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.

Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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