Senior Technical Implementation Manager

This role works to identify and prioritize features to meet the needs of the customer, ensuring organizational alignment with stakeholders and managing requirements in the form of user stories and the service backlog. The fundamental objective of the Senior Technical Implementation Manager is to work closely with clients, team members and other stakeholders, playing a leadership role in ensuring that technology infrastructure initiatives are effectively managed throughout their lifecycle. - Develop business cases for funded projects (e.g., Charter/scope, requirements, milestones/schedules, governance/roles &responsibilities, Request For Proposal, etc.) in collaboration with the involved stakeholders and the project team, ensuring that the project is set up for success- Identify appropriate resources needed, assign individual responsibilities, and develop roadmaps and timelines to achieve successful delivery of business value* Maintain strong relationships with business stakeholders to understand requirements.* Consult with stakeholders to identify opportunities for Technology Infrastructure initiatives to support the organizational needs* Coordinate with external vendors on delivery and oversight of internal/external scope and timelines* Proactively manage risks and systematically resolve or escalate issues in a timely manner.* Takes ownership of the clarity and effectiveness of communication with leaders, customers, and stakeholders* Technical degree in Computer Science, Engineering or Business Management related discipline preferred.* Agile project delivery experience preferred* Product Owner certification (CSPO) is an asset* Scrum Master certification (CSM, SAFe, etc.) is an asset* Project Management Professional certification (PMP) an asset* Process Improvement Methodology certification and or/experience an asset* Resourcefulness, creativity and sound judgment* Proactive customer service focus* Excellent communication skills (verbal and written); motivation and persuasion skills* Excellent organizational, planning, analytical and problem-solving skills* Outcome/deliverable orientation with a bias for action; disciplined scope, time, and cost management.* Technical degree in Computer Science, Engineering or Business Management related discipline preferred* Agile project delivery experience preferred* Product Owner certification (CSPO) is an asset* Scrum Master certification (CSM, SAFe, etc.) is an asset* Project Management Professional certification (PMP) an asset* Process Improvement Methodology certification and or/experience an asset* Resourcefulness, creativity and sound judgment* Proactive customer service focus* Excellent communication skills (verbal and written); motivation and persuasion skills* Excellent organizational, planning, analytical and problem-solving skills* Outcome/deliverable orientation with a bias for action; disciplined scope, time, and cost management.* Ability to build and maintain strong working relationships with all levels of management and staff across business technology stakeholders and technical delivery team members* Ability to work effectively both independently and in team environments; considering multiple points of view and managing conflicts* Ability to prioritize, coordinate and complete tasks to meet deadlines* Experience in Agile delivery patterns and technologies (Scrum, JIRA, Github, CI/CD patterns, etc.)* Minimum 10 years of experience in technical project delivery (experience in all knowledge areas; scope, time, cost, quality, HR, communications, risk, procurement, and integration management)* Minimum 7-8 years of experience leading complex process and technology enabled initiatives, with a minimum of 5 years in delivering/leading/manging technology projects and initiatives.* Proven vendor management experience* Experience with and understanding of leading practices in project management and process improvement.* Numerous opportunities for professional growth and development* Comprehensive employer paid benefits coverage* Retirement income through a defined benefit pension plan* The opportunity to invest back into the fund through our Deferred Incentive Program* A flexible work environment combining in office collaboration and remote working* Competitive time off* Our Flexible Travel Program gives you the option to work abroad in another region/country for up to a month each year* Employee discount programs including Edvantage and Perkopolis
#J-18808-Ljbffr