Assistant General Manager, Vancouver

Assistant General Manager, Vancouver

Overview

ROLE: High potential Operations Manager with the potential to grow into a General Manager and Multi Manager position

OUR STORY:

Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.

OUR CODE:

We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company.

If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.

Job Description

The Assistant General Manager will help ensure the smooth and efficient operational procedures within all departments enabling the Equinox club to provide the highest level of customer service.

RESPONSIBILITIES:

- Influence and inspire a dynamic work force

- Interview, hire, train, and manage Front Desk, Maintenance, and Kids’ club departments to meet the Equinox brand standards – assist departments in developing schedules and ensuring adherence to payroll budgets

- Complete staff performance evaluations monthly and annually

- Adhere to monthly ordering timeline and supply budgets

- Ensure a high-level of customer service to club members

- With partnership of General Manager, support ancillary departments and sales

- Awareness of monthly departmental goals and monthly projections

- Ensure cleanliness of club per Equinox’s company standard

- Ensure the club is following proper Risk Management and Loss Prevention procedures – Monitor safety and security of club

- Help facilitate all other projects or responsibilities as delegated by the General Manager

QUALIFICATIONS:

- Qualified candidates must have proven leadership ability in an educational, fitness or professional settings with 3-6 years of management experience in a customer service business

- Enthusiastic, passionate and knowledgeable regarding the fitness industry

- Excellent verbal and written communication skills

- Proven ability to drive revenue

- Hire, direct and train staff as well as excellent time management and follow-up skills

- Financial management experience

- 4-year college degree required

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

- We offer competitive salary, benefits, and industry leading commission opportunities for club employees

- Complimentary Club membership

- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Pay Transparency: $75,000-$85,000 annually

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

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