Facilities Lead Hand

Overview

If you are open to travelling to various retail stores to provide a wide range of maintenance and repairs – all while having fun doing it, apply to our Facilities Lead Hand - Retail opportunity so we can meet you Note: This position will start in January 2026.

What You’ll Love About Us

- Competitive hourly wage of $32.62
- Lead Hand Premium - $1.00/hour
- Annual performance bonus
- Company paid health, vision & dental benefits
- Sick pay
- Employee Assistance Program
- RRSP/DPSP matching
- Uniforms provided
- Opportunities for training & advancement
- 100% Canadian-family owned company with a culture of super-friendly staff and above-and-beyond customer service
- Perks, Perks, Perks Discount on products sold in our retail stores, free daily dairy beverages provided in all company fridges, an active social committee, and free ice cream

What You’ll Do

- Perform general maintenance, repair, and installation work at all retail store locations (e.g., carpentry, drywall, painting, minor electrical and plumbing repairs, door and window adjustments, flooring, and lighting).
- Support the upkeep and functionality of refrigeration systems and HVAC equipment (in collaboration with licensed contractors when required).
- Inspect equipment before use and ensure equipment is in good repair and operating correctly.
- Conduct regular inspections of retail store facilities to identify maintenance needs and proactively address issues.
- Monitor facility systems to ensure optimal performance, safety, and compliance with applicable regulations.
- Coordinate and liaise with store managers to schedule maintenance with minimal disruption to business operations.
- Assist in the planning and execution of small renovation or improvement projects, including fixture installation and layout modifications.
- Ensure all work meets safety, building code, and brand standards.
- Maintain accurate records of safety inspections, work performed, materials used, and time spent at each location.
- Serve as point of contact and respond promptly to emergency repair requests at retail locations as needed.
- Assign and prioritize tasks based on urgency, and work order requests.
- Work collaboratively with the Facilities Supervisor, contractors, and internal teams to ensure effective maintenance coverage across all sites.
- Support the Facilities Supervisor in day-to-day coordination of contractors, and third-party vendors.
- Additional support for facilities projects at head office.
- Support compliance with health & safety regulations, environmental standards, and company policies.

Additional Requirements

- Requires the use of a company provided laptop and personal cell phone (allowance provided) and have general knowledge of Excel, e-mail, internet, and basic computer skills to manage facilities requests and documentation.
- Valid Ontario driver’s license (G class) with clean driving record.
- This role will require regular travel to all retail store locations throughout Ontario and occasional overnight stays. Company vehicle will be provided.
- Willingness and ability to travel regularly throughout Ontario (including overnight stays).

What You Need to Get the Job Done

- Completion of a post-secondary program in a building trade (e.g., carpentry, electrical, plumbing, building maintenance, or equivalent experience).
- Minimum 7+ years of experience in facilities maintenance, construction, or a skilled trade role (multi-trade experience preferred).
- Experience working with retail or commercial facilities is an asset.
- Ability to lift up to 40 pounds regularly.
- Ability to work outside in extreme weather conditions.

We thank all candidates for their interest in Kawartha Dairy Limited; however, only those selected for interview will be contacted. We are an equal opportunity employer and support applicants with disabilities. Accommodations are available upon request throughout the recruitment process. The personal information being collected will be used in accordance with Protection of Privacy Act and shall only be used in the selection of a suitable candidate.

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