Operations Training Supervisor

Minimum Education

- High school diploma or GED required; Bachelor’s degree in Education, Communications, Business Management or related field preferred

Minimum Experience

- Two (2) years’ experience required in instructor‑led training, field operations or related area.

Knowledge Skills and Abilities

- Related training certifications preferred.

- Ability to inspire a shared vision and empower, motivate a team.

- Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups.

- Proven ability to apply sound business judgment to establish and accomplish goals.

- Working knowledge of field operations and/or training principles.

- Software skills, including use of Microsoft Office software and web‑based applications.

- Verbal and written communication skills necessary to communicate with various audiences and effectively provide employees instruction on process and practice.

- Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.

- Time management and organizational skills necessary to manage multiple processes, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day‑to‑day functional needs.

- Ability to mentor, coach and act as a knowledge resource to other employees.

Job Conditions

- May work in hot or cold temperatures

- May work in an environment with loud noise and fumes

- Minimal travel required

Preferred Qualifications

Pay Transparency: This is a local post for Q6124 Operations Supervisors only.

Pay:

Additional Details

Shift: Monday-Friday 12:00-20:30, Job posting date: 11/07/2025; Job posting end date: 11/14/2025 at 3PM local time.

DISCLAIMER This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver’s license (e.g. Class 5, G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver’s abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered.

Employment Equity Statement At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

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