Project Manager
4 weeks ago
Founded in 2013, Planitar Inc. is the maker of iGUIDE, a proprietary camera and software platform for capturing and delivering accurate floorplans, immersive 3D virtual tours and extensive property data.
iGUIDE is the most efficient system to map interior spaces and features accurate floor plans, measurements, and reliable property square footage. By integrating floor plans and visual data, iGUIDE provides an intuitive and practical way to digitally navigate and explore built environments. Visit www.goiguide.com for more information.
We seek a versatile and dynamic Project Manager to play a hybrid role combining Account Management, Technical Expertise, and Project Management.
Key Responsibilities:
1. Account Management
- Client Relationship Building: Engage regularly with clients to maintain relationships, understand their evolving requirements, and identify new growth opportunities.
- Upselling and Cross-Selling: Identify and propose additional services or solutions to meet client needs.
- Forecasting and Planning: Analyze client requirements and trends to plan for service demand and align with business goals.
- Retention: Drive repeat business and long-term client partnerships through proactive communication and support.
2. Project Management
- Service Coordination: Oversee scheduling, planning, and execution of managed services to ensure timely and seamless project delivery.
- Team Coordination: Collaborate with internal teams, including sales, marketing, drafting/operations, and product support, to deliver exceptional results.
- Timeline Management: Set and maintain realistic deadlines to keep projects on track.
- Issue Resolution: Address challenges or bottlenecks to maintain service quality.
3. Technical Expertise
- Product Knowledge: Develop an in-depth understanding of Planitar's product offerings to provide technical guidance to clients.
- Industry Expertise: Leverage your background in architecture, spatial planning, or drafting floor plans to offer tailored solutions and insights.
- Solution Design: Assist clients with technical aspects of product integration and usage to maximize their success.
Benefits of the Role:
- Consistency: Serve as a single point of contact, bridging client needs with internal processes.
- Efficiency: Streamline communication between sales, technical, and service delivery teams.
- Client-Centric Approach: Maintain a focus on delivering exceptional value from needs discovery through project completion.
Key Skills and Qualifications:
- Education and Experience:
- 3-5 years of experience in account management, project management, or technical consulting.
- Prior experience with or exposure to floor plan drafting, spatial planning, site surveys, building design, and/or technical quality assurance.
- Bachelor's degree in Architecture, Engineering, Project Management, or a related field is a nice to have.
- Skills and Competencies:
- Strong communication and interpersonal skills.
- Exceptional organizational and time-management abilities.
- Problem-solving mindset with adaptability to handle challenges.
- Demonstrated sales acumen and customer focus.
- Expertise in drafting floor plans, spatial design, or architectural planning (preferred).
- Proficiency with relevant software/tools (e.g., CAD software, CRM systems, project management platforms).
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