Senior QA Analyst

EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyper‑scalers and leaders in the manufacturing, development and research sector. They count on us to deliver superior visibility and insights into network performance, service reliability and user experience. Building on over 35 years of innovation, EXFO’s unique blend of equipment, software and services enable faster, more confident transformations related to 5G, cloud‑native and fiber optic networks. Since our beginnings in 1985, diversity has been one of EXFO's core values, fostering an inclusive corporate culture. We welcome people with a wide range of skills and experience into a culture that values innovative ideas, teamwork, and a customer‑ and market‑focused approach. We seek the active contribution of everyone, with respect for the individual, the environment and the community. This is how we fulfill our purpose: to ensure the connected world meets the highest expectations, to bring together people, communities and businesses. Job summary Your primary responsibility as a QA Analyst will be to perform testing of our network protocol testing products. What you’ll do As part of an Agile SCRUM team, you will contribute to the development of new functionalities to our existing line of network testing products. Your role as the QA expert will be to - implement the testing strategies early in our development process. To ensure our test strategies are implemented successfully part of your role will be to educate your team members, including developers, testers, product owners, and Scrum Masters, about what our test strategy is and how it can benefit the development process. Explain the principles, concepts, and the format for writing tests scenarios. - Work with the team to select the appropriate tools that align with our tech stack and team's preferences. - Help define when and how scenarios are written, reviewed, and executed during the development lifecycle. - Encourage collaboration between developers, testers, and product owners in grooming sessions where team members collectively define acceptance criteria to reflect testing considerations. Example if doing BDD, adding "Given-When-Then" format to user story template. - Work towards automating the execution of test scenarios. This automation ensures that scenarios are consistently executed and serve as regression tests. - Make executing test scenarios a part of your team's Definition of Done (DoD) for user stories. This ensures that no user story is considered complete until all associated test scenarios have been executed and passed. - Make sure the team integrates tests into our Continuous Integration (CI) pipeline. - Encourage regular review and feedback sessions for test scenarios. Ensure that they accurately reflect the desired behaviour of the application and are kept up-to-date as requirements evolve. - Focus on quality metrics to track our progress and measure our improvements. - Continuously refine and adapt our processes based on feedback and lessons learned. Our test strategy should be about continuous improvement and collaboration. What we’re looking for Technical skills - Proficient in quality assurance principles, theories, and concepts. Understanding of the different types of tests and their role (unit, integration, functional, etc.). - Able to establish and execute efficient test strategies. Able to design and perform functional and corner case tests. - Hands on experience with testing and/or monitoring network equipment. - Experience with networking concepts and protocols is a must (Ethernet, TCP/IP). - Experience with Mobile device testing - Experience/knowledge of an automation tool is a plus. Required aptitudes - Autonomous and resourceful. - Strong communication and collaborative skills are a must. - Quick learner. - Enjoy working on challenging problems Must have Pertinent experience: 8-12 years QA testing in a high technology environment. Language requirements: French and English (verbal and written). Education: Bachelor’s degree in Computer Science, Software, or Electrical Engineering. Other: Must have a Canadian citizenship or be a permanent resident of Canada. EXFO is an equal opportunity employer Diversity is an asset that has made EXFO strong since its inception because it enriches us. For more information about diversity and inclusion at EXFO, read our DEI Statement. For positions located in Quebec, the language requirement is French. However, in the context where the incumbent evolves in an international work environment and where the activities take place mainly outside Quebec, we favor bilingualism as a linguistic requirement. #J-18808-Ljbffr